Oct 23, 2011 #1 kxt308 Technical User Joined Feb 15, 2009 Messages 151 Location GB The system won't let me log in to either wallboard or supervisor accounts. I have 1 Customer Service Supervisor Dormant. Any ideas?
The system won't let me log in to either wallboard or supervisor accounts. I have 1 Customer Service Supervisor Dormant. Any ideas?
Oct 23, 2011 #2 IPOfficeIreland Technical User Joined Oct 30, 2007 Messages 2,332 Location IE Set the log out timer to a low value change the pw of logged in accounts including existing wb, assuming you get insufficient license error? Upvote 0 Downvote
Set the log out timer to a low value change the pw of logged in accounts including existing wb, assuming you get insufficient license error?
Oct 25, 2011 Thread starter #3 kxt308 Technical User Joined Feb 15, 2009 Messages 151 Location GB Tried this and still no luck Upvote 0 Downvote
Oct 26, 2011 #4 tonymoo Technical User Joined Feb 20, 2011 Messages 26 Location GH What release of CCR exactly? Have you tried upgrading to the latest 6.1.X.Y stable? If you can provide additional details... Had similar issues with earlier releases with the "...insufficient license error.." message, and an update resolved that for me. Systems & Communications Engineer Upvote 0 Downvote
What release of CCR exactly? Have you tried upgrading to the latest 6.1.X.Y stable? If you can provide additional details... Had similar issues with earlier releases with the "...insufficient license error.." message, and an update resolved that for me. Systems & Communications Engineer
Oct 26, 2011 Thread starter #5 kxt308 Technical User Joined Feb 15, 2009 Messages 151 Location GB System is curently running 6.1.5.19 Upvote 0 Downvote
Oct 26, 2011 #6 IPOfficeIreland Technical User Joined Oct 30, 2007 Messages 2,332 Location IE Change pws and restart services Upvote 0 Downvote
Oct 26, 2011 Thread starter #7 kxt308 Technical User Joined Feb 15, 2009 Messages 151 Location GB Have tried that several times. Have even reinstalled CCR Upvote 0 Downvote
Oct 27, 2011 #8 hairlessupportmonkey IS-IT--Management Joined Aug 26, 2009 Messages 8,233 Location NZ looks like you will need some SQL lovin to edit the user accounts ACSS - SME General Geek Upvote 0 Downvote