Unable to execute erase, restore, backup etc.

[Excelerate2004]

Hello Everybody,

I'm running backup Exec 9.0 SP3 on 2 small servers, however just yesterday when I went to run an erase job or even a regular backup job when I go into Backupexec administration console or even manually on the server the console is completely unresponsive and so when a job is set nothing happens??

What can I do to resolve this, where is the first place I should check?

I've used BESTOP and BESTART to make sure all the proper modules are loaded, what else is there to do?

Thanks for any help I can get! I'm stuck!

 

[Excelerate2004]

Problem solved!

1. Type BESTOP
2. Delete JOBQUEUE.DAT
3. Delete JOBQUEUE.IDX
4. Type BESTART

Everything seems back to normal now.

Sorry for any inconvenience, easier than I thought!