Unable to Connect to Server

[piwadmin]

I have a user who uses a wireless connection to connect to Exchange server. User is unable to connect using Outlook Express, keeps recycling thru asking for password. I am able to connect using IE and the IP address, password is correct but I cannot connect using Express. I've checked the configuration and the stored password in Express but it continues to recycle thru asking for a password. I keep getting the following error: There was a problem logging onto your mail server. Your Password was rejected. Account: 'Maria', Server: 'xxx.xxx.xxx.xxx', Protocol: POP3, Server Response: '-ERR Logon failure: unknown user name or bad password.', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92. Does anyone have another idea?

 

[wyzard]

Shot in the dark time....,

1) try putting in domain\username for the account name.


2) try using the email servers ip address for incoming and outgoing server.

As I said, a shot in the dark.

Wyz

 

[piwadmin]

Thanks, but that's exactly the way I have it setup. I'm going to run nmap on the laptop to make sure the port is open. Any other suggestions out there?

 

[wyzard]

Hi Piwaadmin,

And you do have your POP3 virtual server enabled?

What is your SP for Exchange? Microsoft indicates that SP2 might correct this issue.

Hope this helps.

Wyz