jpfingstmann
MIS
- Nov 28, 2006
- 2
I have been trying, without success, to get this update installed so I can continue with the list of service packs needed before applying the Transition Pack. Here's some background on the server:
The server has IntelRex on it, a call recording software. Apparently a vendor had to come on-site for 2 days to get it installed properly. Due to this, they don't want to have to repaved this system. They have another system running Windows 2003 SBS server, which which will be used as their exchange server. The server in question had issues where administrator couldn't even run server management, permissions were set with an unknown SID assigned to the various components, not the "Administrator" user. I had to run a cacls command to add "Administrator" rights to all files on the C: drive. I made sure to "Edit" and not simply replace. (the issue below was happening even before this change was made)
When running KB884032 the log spits out:
0.063: ================================================================================
0.063: 2006/11/28 15:19:25.703 (local)
0.063: d:\5a5dc21b57f386a2d75810\update\update.exe (version 5.5.31.0)
0.063: Service Pack started with following command line:
0.172: Return Value From IsSbs2003 = 1
0.172: Condition succeeded for section ChkSBS.Section in Line 1 of PreRequisite
0.172: ServicePackNumber is Not Present
0.172: First Condition in ChkSBSSP.Section Succeeded
0.172: Condition succeeded for section ChkSBSSP.Section in Line 2 of PreRequisite
0.172: Return Value From IsClientAppPlaced = 1
0.172: Condition succeeded for section ChkClientApp.Section in Line 3 of PreRequisite
1.953: ---- Old Information In The Registry ------
1.953: Source:C:\WINDOWS\system32\spool\DRIVERS\W32X86\3\New\FXSUI.DLL
1.953: Destination:C:\WINDOWS\system32\spool\DRIVERS\W32X86\3\FXSUI.DLL (5.2.3790.1830)
1.953: Source:C:\WINDOWS\system32\spool\DRIVERS\W32X86\2\New\FXSUI.DLL
1.953: Destination:C:\WINDOWS\system32\spool\DRIVERS\W32X86\2\FXSUI.DLL (5.2.3790.1830)
1.953: ---- New Information In The Registry ------
1.953: Source:C:\WINDOWS\system32\spool\DRIVERS\W32X86\3\New\FXSUI.DLL
1.953: Destination:C:\WINDOWS\system32\spool\DRIVERS\W32X86\3\FXSUI.DLL (5.2.3790.1830)
1.953: Source:C:\WINDOWS\system32\spool\DRIVERS\W32X86\2\New\FXSUI.DLL
1.953: Destination:C:\WINDOWS\system32\spool\DRIVERS\W32X86\2\FXSUI.DLL (5.2.3790.1830)
1.953: SetProductTypes: InfProductBuildType=BuildType.IL
1.953: SetAltOsLoaderPath: No section uses DirId 65701; done.
1.969: DoInstallation: FetchSourceURL for d:\5a5dc21b57f386a2d75810\update\update.inf failed
1.969: LoadFileQueues: SetupGetSourceFileLocation for halmacpi.dll failed: 0xe0000102
1.985: BuildCabinetManifest: update.url absent
1.985: Starting AnalyzeComponents
1.985: AnalyzePhaseZero used 0 ticks
1.985: OEM file scan used 0 ticks
2.047: AnalyzePhaseOne: used 62 ticks
2.047: AnalyzeComponents: Hotpatch analysis disabled; skipping.
2.047: AnalyzeComponents: Hotpatching is disabled.
2.047: AnalyzePhaseTwo used 0 ticks
2.047: AnalyzePhaseThree used 0 ticks
2.047: AnalyzePhaseFive used 0 ticks
2.063: AnalyzePhaseSix used 16 ticks
2.172: AnalyzeComponents used 187 ticks
2.172: Downloading 0 files
2.172: bPatchMode = FALSE
2.172: Inventory complete: ReturnStatus=0, 203 ticks
2.875: CreateUninstall = 0,Directory = C:\WINDOWS\$NtUninstallKB884032$
2.875: Num Ticks for invent : 906
2.891: Allocation size of drive C: is 4096 bytes, free space = 1519988736 bytes
2.891: Drive C: free 1449MB req: 5MB w/uninstall 0MB
2.891: CabinetBuild complete
2.891: Num Ticks for Cabinet build : 16
2.891: Registering Uninstall Program for -> KB884032, KB884032 , 0x0
2.891: LoadFileQueues: SetupGetSourceFileLocation for halmacpi.dll failed: 0xe0000102
2.922: PFE2: Not avoiding Per File Exceptions.
6.438: DoInstallation: CustomizeCall failed : 0x643
6.453: Fatal error during installation.
113.203: Message displayed to the user: Fatal error during installation.
113.203: User Input: OK
113.203: KB884032 installation did not complete.
Small Business Server 2003 has been partially updated and may not work properly.
114.156: Message displayed to the user: KB884032 installation did not complete.
Small Business Server 2003 has been partially updated and may not work properly.
114.156: User Input: OK
114.156: Update.exe extended error code = 0x643
114.156: Update.exe return code was masked to 0x643 for MSI custom action compliance.
The other option was to install KB891191, which takes a lot longer, but aborts as well. (I looked in C:\windows for its log, but didn't see it).
Any ideas? I'm about to repave this box in about 30 mins... This is a last ditch cry for help!
Jason Pfingstmann
The server has IntelRex on it, a call recording software. Apparently a vendor had to come on-site for 2 days to get it installed properly. Due to this, they don't want to have to repaved this system. They have another system running Windows 2003 SBS server, which which will be used as their exchange server. The server in question had issues where administrator couldn't even run server management, permissions were set with an unknown SID assigned to the various components, not the "Administrator" user. I had to run a cacls command to add "Administrator" rights to all files on the C: drive. I made sure to "Edit" and not simply replace. (the issue below was happening even before this change was made)
When running KB884032 the log spits out:
0.063: ================================================================================
0.063: 2006/11/28 15:19:25.703 (local)
0.063: d:\5a5dc21b57f386a2d75810\update\update.exe (version 5.5.31.0)
0.063: Service Pack started with following command line:
0.172: Return Value From IsSbs2003 = 1
0.172: Condition succeeded for section ChkSBS.Section in Line 1 of PreRequisite
0.172: ServicePackNumber is Not Present
0.172: First Condition in ChkSBSSP.Section Succeeded
0.172: Condition succeeded for section ChkSBSSP.Section in Line 2 of PreRequisite
0.172: Return Value From IsClientAppPlaced = 1
0.172: Condition succeeded for section ChkClientApp.Section in Line 3 of PreRequisite
1.953: ---- Old Information In The Registry ------
1.953: Source:C:\WINDOWS\system32\spool\DRIVERS\W32X86\3\New\FXSUI.DLL
1.953: Destination:C:\WINDOWS\system32\spool\DRIVERS\W32X86\3\FXSUI.DLL (5.2.3790.1830)
1.953: Source:C:\WINDOWS\system32\spool\DRIVERS\W32X86\2\New\FXSUI.DLL
1.953: Destination:C:\WINDOWS\system32\spool\DRIVERS\W32X86\2\FXSUI.DLL (5.2.3790.1830)
1.953: ---- New Information In The Registry ------
1.953: Source:C:\WINDOWS\system32\spool\DRIVERS\W32X86\3\New\FXSUI.DLL
1.953: Destination:C:\WINDOWS\system32\spool\DRIVERS\W32X86\3\FXSUI.DLL (5.2.3790.1830)
1.953: Source:C:\WINDOWS\system32\spool\DRIVERS\W32X86\2\New\FXSUI.DLL
1.953: Destination:C:\WINDOWS\system32\spool\DRIVERS\W32X86\2\FXSUI.DLL (5.2.3790.1830)
1.953: SetProductTypes: InfProductBuildType=BuildType.IL
1.953: SetAltOsLoaderPath: No section uses DirId 65701; done.
1.969: DoInstallation: FetchSourceURL for d:\5a5dc21b57f386a2d75810\update\update.inf failed
1.969: LoadFileQueues: SetupGetSourceFileLocation for halmacpi.dll failed: 0xe0000102
1.985: BuildCabinetManifest: update.url absent
1.985: Starting AnalyzeComponents
1.985: AnalyzePhaseZero used 0 ticks
1.985: OEM file scan used 0 ticks
2.047: AnalyzePhaseOne: used 62 ticks
2.047: AnalyzeComponents: Hotpatch analysis disabled; skipping.
2.047: AnalyzeComponents: Hotpatching is disabled.
2.047: AnalyzePhaseTwo used 0 ticks
2.047: AnalyzePhaseThree used 0 ticks
2.047: AnalyzePhaseFive used 0 ticks
2.063: AnalyzePhaseSix used 16 ticks
2.172: AnalyzeComponents used 187 ticks
2.172: Downloading 0 files
2.172: bPatchMode = FALSE
2.172: Inventory complete: ReturnStatus=0, 203 ticks
2.875: CreateUninstall = 0,Directory = C:\WINDOWS\$NtUninstallKB884032$
2.875: Num Ticks for invent : 906
2.891: Allocation size of drive C: is 4096 bytes, free space = 1519988736 bytes
2.891: Drive C: free 1449MB req: 5MB w/uninstall 0MB
2.891: CabinetBuild complete
2.891: Num Ticks for Cabinet build : 16
2.891: Registering Uninstall Program for -> KB884032, KB884032 , 0x0
2.891: LoadFileQueues: SetupGetSourceFileLocation for halmacpi.dll failed: 0xe0000102
2.922: PFE2: Not avoiding Per File Exceptions.
6.438: DoInstallation: CustomizeCall failed : 0x643
6.453: Fatal error during installation.
113.203: Message displayed to the user: Fatal error during installation.
113.203: User Input: OK
113.203: KB884032 installation did not complete.
Small Business Server 2003 has been partially updated and may not work properly.
114.156: Message displayed to the user: KB884032 installation did not complete.
Small Business Server 2003 has been partially updated and may not work properly.
114.156: User Input: OK
114.156: Update.exe extended error code = 0x643
114.156: Update.exe return code was masked to 0x643 for MSI custom action compliance.
The other option was to install KB891191, which takes a lot longer, but aborts as well. (I looked in C:\windows for its log, but didn't see it).
Any ideas? I'm about to repave this box in about 30 mins... This is a last ditch cry for help!
Jason Pfingstmann
