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UMS / One X Portal, IIS7 and connection issues.

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Technical User
Apr 20, 2004
49
US
I am running Windows Server 2008. VMPro 7.0.19/IPO 7.0.12
I have searched the forum to no end, and cannot find any advice.

I have installed Voicemail Web services and One-X Portal according to documentation. I have done this many times before with no issues, however this installation is kicking my butt.

Locally on the server I can run One-X Client with no issues. It connects to the phone, and works like a champ! When I go to an end user it does not work like a champ. The interface shows only the Contacts list on the phone. It does not list messages, or indicate the phone status during calls. The dialpad works fine and I can make calls using the interface just fine. The users are Windows 7 and on the same network as the system/voicemail. Seeing as the interface can activate the phone, I feel the issue is based on the communication with the One-X server and some sort of security issue. I cannot, however, seem to nail it down. Has anyone had this issue?

UMS is also installed. I am attempting to set up users via IMAP delivery. The account sets up properly, and tests good with Outlook. However the delivery does not occur properly. I have run into several results. It ultimately locks up Outlook 2010. It will not allow me to delete the messages when they do appear, I have to do a permanent delete and it then locks up Outlook.

Any advice is greatly appreciated, as I mentioned before I have installed these features many more times than once with no issues.

Thanks!!!

"When you do things right, people won't be sure you have done anything at all.
 
Are you using IE9?
IE9 is not suppported, just like Firefox 4 and 5.

Use IE8 or Firefox 3

BAZINGA!

I'm not insane, my mother had me tested!
 
Thanks, tlpeter. I checked it out this morning, and yes the IE9 is the issue. IE8 works like it should. Now I am worried about the near future discontinuation of IE8 and the other One-X Portals I have hanging out there. grrrrr.

Now I question support for the UMS IMAP function on Outlook 2010. It is still locking Outlook up when attempting to work with UMS. Frustrating to say the least. Has anyone installed the Exchange 2007 UMS features to use Avaya UMS??

"When you do things right, people won't be sure you have done anything at all.
 
You better wait a couple of months (R8 has some nice option with exchange and one-x portal)
I cannot tell what will happen because i am under NDA :)
Also what is included in the trials maybe make GA.
UMS and 1XP give some trouble sometimes.
Be sure that UAC is turned of on the server.

BAZINGA!

I'm not insane, my mother had me tested!
 
Yup. Can't wait for 8, in the same NDA as you. (if it is as they say it is in GA not just Beta.) :)


I'm just stuck on a here and now with all sorts of creatures crawling up my backside for immediate functionality.

I will check UAC. Thanks

"When you do things right, people won't be sure you have done anything at all.
 
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