Two Quick Issues I'm having on Windows XP !!!

[saxonomy]

I have two issues, all on Windows XP. Someone please help me.

1. Anytime I try to remove Nero, it goes through the uninstall process, then right at the end, gives an error message:

Error 1316.A A network error occured while attempting to read from the file c:\windows\installer\Nero-Burning Rom.msi

After this error message, it retraces its steps and repairs Nero back to how it was before it began uninstalling.

2. Secondly, for some reason, my "Network Connections" service refuses to start. Anytime I open Services and try to start the "Network Connections" service, it gives the error message 127: The Specified Procedure could not be found.

I used my ethernet card all throughout the summer and it never gave me any issues. For some reason, it wouldn't work now that I am at school. Don't think I banged the system around during transportation so I don't know what to do. I can't even see my Network Connections, although my network card is installed fine.

Sorry for the inconvenience.

Saxonomy

 

[linney]

Maybe the tool mentioned in this link will help.

WINDOWS INSTALLER PROGRAM POPS UP
thread779-866157

Reregister or Re-install MSI Installer.
324516 - "The Windows Installer service could not be accessed" error message when you try to install Office

http://support.microsoft.com/default.aspx?scid=kb;en-us;324516&FR=1&PA=1&SD=HSCH

Try setting up a logfile to see what is going on with your installs.

314881 - The Command-Line Options for the Microsoft Windows Installer Tool Msiexec.exe

http://support.microsoft.com/default.aspx?scid=kb;en-us;314881&FR=1&PA=1&SD=HSCH

For troubleshooting, enable the MsiInstaller verbose log file using the instructions from KB article Q223300.
223300 - How to Enable Windows Installer Logging

http://support.microsoft.com/default.aspx?scid=kb;en-us;223300&FR=1&PA=1&SD=HSCH

Make sure you are an Administrator and that the Windows Installer service is not disabled in Services.


For both problems check the Event Viewer.

Look in the System or Application folder. You can get to the Event Viewer via right click My Computer icon and select Manage.

Any errors logged in the Event Viewer can be expanded by double clicking on the error line.

Take any event error I.D. number and search for it on these sites.

http://www.eventid.net/events.asp

http://www.microsoft.com/technet/support/ee/search.aspx

825826 - How to troubleshoot missing network connections icons in Windows Server 2003 and in Windows XP

http://support.microsoft.com/default.aspx?scid=kb;en-us;825826&FR=1&PA=1&SD=HSCH

329050 - Troubleshooting Missing Network and Dial-Up Connections Icons

http://support.microsoft.com/default.aspx?scid=kb;en-us;329050&FR=1&PA=1&SD=HSCH

http://groups.google.com/groups?q=e...cedure+could+not+be+found.&hl=en&lr=&ie=UTF-8

Some general things to try.

See if System Restore will get you back to a restore point before your problem with Explorer.

Try Safe Mode (Do you have this problem in Safe Mode?).

Try running ChkDsk to check your drive for errors. Right click your Drive icon/ Properties/ Tools/ Error Checking.

Run the System File Checker program from the Run Box by typing.....Sfc /Scannow in it and have your XP CD handy.

HOW TO: Verify Unsigned Device Drivers in Windows XP

http://support.microsoft.com/support/kb/articles/q308/5/14.asp

If they don't work you could try repairing windows by running it over itself. You will lose all your windows updates but your files will be untouched.

How to Perform an In-Place Upgrade (Reinstallation) of Windows XP (Q315341)

http://support.microsoft.com/support/kb/articles/q315/3/41.asp