Two Callpilot on one MICS 3

[newkid2007]

Can I use two CallPilots on one MICS w/ PRI?

 

[Deweyhumbolt]

I've heard yes, but I've never seen it.

 

[senk1s]

why do you need two?

Here are the supported setups

- 1 VM CallPilot 100/150 and 1 ACD NAM
- 1 VM CallPilot 100/150 and 1 VM FlashTalk
- 1 VM CallPilot 100/150 and 1 ACD FlashTalk
- 1 CC CallPilot 150 3.0 Enhanced and 1 VM CallPilot 100/150
- 1 CC CallPilot 150 3.0 Enhanced and 1 VM/ACD FlashTalk

 

[hawks]

Not as Voice Mail you can use 2 but only if one is set up as an ACD.

 

[norstarboy125]

wouldnt that be the only reason to want(2)voicemails(1)for ACD and(1)basic...I have a customer that I installed a NAM w/Cinphony and a Call Pilot 150 with little to no issues.

 

[RikRodgers]

Senk1s- I always thought 1 HAD to be vm, and the other ACD. You've got listed 1 CP, and 1 ST flash- I've got a customer that needs at least 5 AA Tables, and already has a Flash 2.1 on his MICS 5.0.

I've already talked him into a CP, but that only gives him 4 tables. Using the Flash would give him 6, and make everyone happy. Is that doable using different Feature codes?

Maybe I should have started a new thread...

 

[exsmogger]

When you first setup a Flash you do F903 to choose the feature code range. Just set your Flash to something other than F980-F989 when first setting up and then you can also use the CP on the same system.

Brian Cox

http://www.jandjcommunications.com

 

[RikRodgers]

Sweet.
Thanks, exsmogger.

 

[hawks]

I've never tried that so let us know if it works.

 

[RikRodgers]

The install is scheduled late this week. I haven't made any promises to the customer, but I'm keeping my fingers crossed.

 

[peterbokunet]

Did this work? I need to add a CP for CC and keep the NAM for VM. Will there be issues with the Minuet on the NAM and the CP (150 Enhanced)? (The CC is to replace Minuet ACD.)

 

[RikRodgers]

Yes, the Call Pilot and Flash are playing nicely together.

I'm not sure how things will work with a NAM, but it went pretty smooth with the Flash. I'm only using the Flash for an extra Greeting Table, and the CP for mailboxes and the other 4 Tables.

Let us know how it goes with the NAM.

 

[RikRodgers]

Oh, and I forgot to give "star credit" where it was earned.

Thanks, guys.

 

[exsmogger]

Thanks for letting us know as I've never tried this before. A star back at you for being my beta tester.

Brian Cox

http://www.jandjcommunications.com

 

[curlycord]

Well you can put 2 NAM on a system right?
You can also put 2 Call Pilots on a system if one is set to ACD? I wonder whats the difference? the 2nd CP as an ACD would taken on a different set of Feature codes anyway no?

Who wants to be a lab rat?

 

[hawks]

Thanks for letting us know, after it runs for a while could you see if anything gets dumped to the Flash Gen Del mailbox.

 

[RikRodgers]

It's been running for a few weeks, and I haven't heard any complaints. I instructed the IT person there to periodically check the flash gd. On monday, I'll call to see if they've gotten anything there.