twice click can shut down it yet

[huyaowen]

Hello everyone I am using XP professional and having a problem with the shut down menu. Shut down appears on the start menu and when you click shut down the second menu comes up, but the problem is after the menu comes up ,
click "shut down" but a few program is closed,computer can not be shut down ,
must twice click can shut down it yet.
Any ideas????

 

[linney]

Anything here?

Microsoft Knowledge Base Article - Q146092
How to Increase Shutdown Time for Services to Close Properly

http://support.microsoft.com/support/kb/articles/q146/0/92.asp

HOW TO: Increase Shutdown Time So That Processes Can Quit Properly in Windows XP

http://support.microsoft.com/search/preview.aspx?scid=kb;en-us;Q305788

Shutdown troubleshooter.

http://aumha.org/win5/a/shtdwnxp.htm

 

[huyaowen]

hi linney?
thanks for your answer,
follow your 3 methods,i try to edit regedit32.exe,but it doesnt work yet.

and cannt find "twice shut down" topic in "Shutdown troubleshooter."

any?

 

[BadBigBen]

Use Registry Editor, make a back up of the Registry first, before proceeding:

Navigate to the following Key -
"HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control"

The value of “WaitToKillServiceTimeOut” needs to be changed to approximately 5000 (default 20000 or 20ms)...

Then go to the following Keys:

"WaitToKillAppTimeout" and "HungAppTimeout"

They both can be found under:

"HKEY_CURRENT_USER\ControlPanel\Desktop"

Set these to the appr. setting as above...

change the value for "AutoEndTask" to "1".

Ben

"If it works don't fix it! If it doesn't use a sledgehammer..."

 

[linney]

I am not completely sure what you mean by "twice shutdown" but try some of these if nothing else seems to help in case it is a problem caused by malware or other third party programs.

Removing adware & spyware
faq608-4650

Microsoft (GIANT Antispyware) Beta available
Thread779-979113

Try the free version of "Ewido"

http://www.ewido.net/en/

310353 - How to Perform a Clean Boot in Windows XP

http://support.microsoft.com/default.aspx?scid=kb;en-us;310353&FR=1&PA=1&SD=HSCH

316434 - HOW TO: Perform Advanced Clean-Boot Troubleshooting in Windows XP

http://support.microsoft.com/default.aspx?scid=kb;en-us;316434&FR=1&PA=1&SD=HSCH

310560 - How to Troubleshoot By Using the Msconfig Utility in Windows XP

http://support.microsoft.com/default.aspx?scid=kb;en-us;310560&FR=1&PA=1&SD=HSCH

Some general things to try.

See if System Restore will get you back to a restore point before your problem with Explorer.

Try Safe Mode (Do you have this problem in Safe Mode?).

Try running ChkDsk to check your drive for errors. Right click your Drive icon/ Properties/ Tools/ Error Checking.

Run the System File Checker program from the Run Box by typing.....Sfc /Scannow in it and have your XP CD handy.

HOW TO: Verify Unsigned Device Drivers in Windows XP

http://support.microsoft.com/support/kb/articles/q308/5/14.asp

If they don't work you could try repairing windows by running it over itself. You will lose all your windows updates but your files will be untouched.

How to Perform an In-Place Upgrade (Reinstallation) of Windows XP (Q315341)

http://support.microsoft.com/support/kb/articles/q315/3/41.asp

 

[huyaowen]

thanks above,

i update my windows xp,then it be ok now.

thanks anyway.