twain

[pritska]

I have installed Photoshop 6 and Illustrator 9 on a nt workstation but the scanner doesn't work. It's a HP Scanjet ADF scanner, which has it's own installation software with a SCSI CARD. The option to acquire from twain is not available. Any idea on how to get this working?

Thanks

 

[sobak]

If you go into the SCSI Adapter applet in the control pannel does it show the driver being loaded? If it is not you may need to get the drivers for NT, I'm not sure if HP started shipping them by default by now (I would hope so) Most of the time if the SCSI driver is not loaded the software does not display the Twain support within the software.......

david e
*end users are just like computers, some you can work with...others just need a simple reBOOTing to fix their problems.*

 

[pritska]

Thanks,
I've downloaded a newer version of the deskscan software from HP and this has solved my problem.

 

[sobak]

Cool, let us know if you have any further problems.....

david e
*end users are just like computers, some you can work with...others just need a simple reBOOTing to fix their problems.*