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TTI/PSA Status 1

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dignoffo

dignoffo

IS-IT--Management
Apr 22, 2009
198
US
Has anyone ever seen the screen TTI/PSA status screen suddenly change with the following:

# of boards larger than what is installed (110 vs 98)
# of board to process at 65524
percent complete higher than 100%.

Running 5.2.1 on 8730 with latest service pack 18433 applied.
 
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nope, and it sounds like bad news.

I would disable TTI, leave it off for 15-20 minutes, status it then to see if it is stable. Then re-enable it, and see what happens.

If it doesn't improve, I think a cold boot would be in order, or at least an "interchange" (though that may make no difference)



Mitch

AVAYA Certified Expert
 
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That's a bug. It has always worked that way.
The status is not real-time updated. This happens frequently if you never turn tti off and add or remove boards that are programmed with tti/psa ports while tti is on.

boards being inserted or removed while TTI/PSA is enabled is what causes this.

Turn tti off, turn it back on, then status tti and all will be okay.

To prove what I am saying:
after turning tti on, status tti until 100 % complete
insert some new boards that tti will program the ports for.
status tti again.

or

remove a couple of boards that have tti programmed ports and status tti again.

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

36 years Bell, AT&T, Lucent, Avaya
Tier 3 for 26 years and counting
 
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Mitch,

Disabled/Enabled TTI and problem resurfaced.

We are planning to perform a cold reboot of system.

 
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post the output here for status tti

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

36 years Bell, AT&T, Lucent, Avaya
Tier 3 for 26 years and counting
 
Upvote 0 Downvote
a reboot is not going to resolve this

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

36 years Bell, AT&T, Lucent, Avaya
Tier 3 for 26 years and counting
 
Upvote 0 Downvote
On older Definity / CM (prior to cm3):
turn off TTI will NOT unprogram boards that are not plugged in and will not
unprogram boards that the system cannot communicate with (ie lab switch with
no cabinets but has complete system translations).

On loads newer than R013:
turn off TTI will unprogram boards that are not plugged in and will unprogram
boards that the system cannot communicate with. (ie lab switch with no cabinets
but has complete system translations).

No CM loads will program TTI ports on boards that cannot be seen by the system.
These will show up as # of Boards Left to Process: xx
------------------------------------------------------------
Status TTI shows # of board to process at 65524 percent complete higher than
100% complete.

This is a bug or working as designed. It has always worked this way.
TTI status is not updated in real-time.

This happens frequently if you never turn TTI off and add or remove boards that
are programmed with TTI/PSA ports while TTI/PSA is enabled.

Boards being inserted or removed while TTI/PSA is enabled is what causes this.

Turn TTI off status TTI until 100% complete, turn it back on, then status TTI un
til 100% complete and all will be okay.

Status TTI will now update with what is programmed, plugged in or not.

To prove what I am saying:

after turning TTI on, status TTI until 100 % complete.
insert some new boards that TTI will program the ports for (station packs).
status TTI again.
or
remove a couple of boards that have TTI programmed ports and status TTI again.
Code: 
status tti
                              TTI/PSA STATUS


               TTI Background Task State: completed - some ports not translated
                               TTI State: voice

                   # of Boards Completed: 3

             # of Boards Left to Process: 2

                        Percent Complete: 60

         Elapsed Time since Task Started: 0 :0 :0



NOTE: TTI state must Be 'voice', TTI task state 'completed' and PSA
      customer-option enabled, for PSA to operate properly
------------------------------------------------------------
list configuration all                                                 Page   1
                              SYSTEM CONFIGURATION

Board                                                     Assigned Ports
Number   Board Type              Code     Vintage    u=unassigned t=tti p=psa

01A06    ANALOG LINE                      no board   01 p  p  04 p  p  p  p
                                                     p  p  p  p  p  p  p  p
02A03    DIGITAL LINE            TN2224CP HW08 FW015 p  p  p  p  p  p  p  p
                                                     p  p  p  p  p  p  p  p
                                                     p  p  p  p  p  p  p  p
02A10    DIGITAL LINE            TN2224   000006     p  p  p  p  p  p  07 p
                                                     p  p  p  p  p  p  p  p
                                                     p  p  p  p  p  22 p  p

02A11    ANALOG LINE              TN746B  000010     01 02 03 04 p  p  p  p
                                                     p  p  p  p  p  p  p  p
001V7    ANA IMM                 1T2LIMAP HW03 FW073 u  02 p
------------------------------------------------------------
# turn tti off

status tti
                              TTI/PSA STATUS


               TTI Background Task State: completed - all ports translated
                               TTI State: off

                   # of Boards Completed: 5

             # of Boards Left to Process: 0

                        Percent Complete: 100

         Elapsed Time since Task Started: 0 :0 :10
------------------------------------------------------------
list configuration all                                                 Page   1

                              SYSTEM CONFIGURATION

Board                                                     Assigned Ports
Number   Board Type              Code     Vintage    u=unassigned t=tti p=psa

01A06    ANALOG LINE                      no board   01 u  u  04 u  u  u  u
                                                     u  u  u  u  u  u  u  u
02A03    DIGITAL LINE            TN2224CP HW08 FW015 u  u  u  u  u  u  u  u
                                                     u  u  u  u  u  u  u  u
                                                     u  u  u  u  u  u  u  u
02A10    DIGITAL LINE            TN2224   000006     u  u  u  u  u  u  07 u
                                                     u  u  u  u  u  u  u  u
                                                     u  u  u  u  u  22 u  u
02A11    ANALOG LINE              TN746B  000010     01 02 03 04 u  u  u  u
                                                     u  u  u  u  u  u  u  u
001V7    ANA IMM                 1T2LIMAP HW03 FW073 u  02 u
------------------------------------------------------------
# turn tti on

status tti
                              TTI/PSA STATUS


               TTI Background Task State: completed - some ports not translated
                               TTI State: voice

                   # of Boards Completed: 4

             # of Boards Left to Process: 1

                        Percent Complete: 80

         Elapsed Time since Task Started: 0 :0 :0



NOTE: TTI state must Be 'voice', TTI task state 'completed' and PSA
      customer-option enabled, for PSA to operate properly
------------------------------------------------------------
list configuration all                                                 Page   1

                              SYSTEM CONFIGURATION

Board                                                     Assigned Ports
Number   Board Type              Code     Vintage    u=unassigned t=tti p=psa

01A06    ANALOG LINE                      no board   01 u  u  04 u  u  u  u
                                                     u  u  u  u  u  u  u  u
02A03    DIGITAL LINE            TN2224CP HW08 FW015 p  p  p  p  p  p  p  p
                                                     p  p  p  p  p  p  p  p
                                                     p  p  p  p  p  p  p  p
02A10    DIGITAL LINE            TN2224   000006     p  p  p  p  p  p  07 p
                                                     p  p  p  p  p  p  p  p
                                                     p  p  p  p  p  22 p  p
02A11    ANALOG LINE              TN746B  000010     01 02 03 04 p  p  p  p
                                                     p  p  p  p  p  p  p  p
001V7    ANA IMM                 1T2LIMAP HW03 FW073 u  02 p


A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

36 years Bell, AT&T, Lucent, Avaya
Tier 3 for 26 years and counting
 
Upvote 0 Downvote
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