KiltedScots:
------------
- backing up the IS will backup the pub and priv.edb. The users mailboxes are contained in the priv.edb. if one user has problems with the mailbox and a restore is needed, you will have to restore the IS for the sake of one mailbox.
Sounds like you have the exchange agent installed and are having issues being able to BU (backup) indiv. mailboxes:
- for the mailboxes, the password box is greyed out by default. You should be entering the mailbox name you have created for the BE service account NOT a password.
Follow these steps:
A- install a mapi client on the media server (if exchange is local to BE and its exchange 2000, I would recommend you stop the exchange services first)
b) log on with the BE service account (check to see what account is being used to start the BE services)on to the media server.
c) create a mailbox for the BE service account making sure the 1st 5 letters are unique
d)If you are using Outlook 2000 as the mapi client : stop all BE services on the media server > copy the mapi32.dll from the 103*\nt directory to the veritas\backup exec\nt directory > start all be services (dont use Outlook 2002 or outlook express)
e) you should still be logged on with the BE service account at this stage > create the profile for the service account and send "yourself" a testmail. If the email is not received you have some sort of connectivity issues going on there and as BE uses mapi as the connection to the mailboxes, you going to have difficulties. Check the mailbox is present in the global address list and make sure its not hidden.
f) try to attach (you will be prompted the first time)...still an issue?....
g) not sure if we are talking about exchange 2000 or 5.5, if 2000 > delegate control and give the BE service account Full excahange admin rights, if 5.5 verify that the BE service account has the exchange service account admin role and site, configuration and server levels incl. send as and mailbox owner rights.....
- hope this helps
cheers
Dog.