Here is my problem. I have two sites connected via IP trunks using qsig. The two switches share an Octel Aria 250. I have both switches to access the Octel via mode code.
Everything works fine except for thing. When someone calls that doesn't have ANI or caller ID on their line the call goes to my general system voicemail message as opposed to being dumped into the users mailbox. I can duplicate the problem by dialing *67 to mask my call number. When I do that I hear the general system message but when I dial normally I go to my mailbox.
I am not sure on what I missing. I have looked everywhere. IS there something that needs to be turned on somewhere that I am just can't see? The trunks I use to receive calls are ISDN-PRI and the sites are connected via H.323 IP trunks using Qsig. Any information regarding this would be most welcome.
Everything works fine except for thing. When someone calls that doesn't have ANI or caller ID on their line the call goes to my general system voicemail message as opposed to being dumped into the users mailbox. I can duplicate the problem by dialing *67 to mask my call number. When I do that I hear the general system message but when I dial normally I go to my mailbox.
I am not sure on what I missing. I have looked everywhere. IS there something that needs to be turned on somewhere that I am just can't see? The trunks I use to receive calls are ISDN-PRI and the sites are connected via H.323 IP trunks using Qsig. Any information regarding this would be most welcome.