True Vector Service encountered a problem and needs to close

[GUJUm0deL]

Hey folks, i'm having an issue with my ZA. Recently, this message started coming up True Vector Service encountered a problem and needs to close and an odd icon appeared in my system tray. The icon looks like it stopped all internet activity. I just open up ZA and click on the padlock (on the upper-right hand corner) and all is normal again. What's going on?

These are all my specs:
[u]COMPUTER[/u]
DELL Dimension Athlon 64 X2 3600+ (1.9GHz, 512Kx2)
2GB DDR2 SDRAM at 667MHz
WinXP Pro (sp1)
High-speed internet connection (cable modem)

[u]ZA[/u]
Version: 7.0.337.000
TrueVector Security engine version: 7.0.337.000
Driver Version: 7.0.337.000

[u]Anti-Virus[/u]
Norton AntiVirus version: 10.1.4.4000
definition list updated
did a full computer scan and came back clean

Thanks!


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http://www.imajinarts.com

 

[GUJUm0deL]

Anyone?

____________________________________
Just Imagine.

http://www.imajinarts.com

 

[gavm99]

Simply - uninstall it, reboot, install it, reboot.

How does that leave you?

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"Nobody cares how it works, as long as it works

 

[GUJUm0deL]

Been there and done that. Even downgraded to ZA6.5

_____________________________
Just Imagine.

http://www.imajinarts.com

 

[gavm99]

How about removing it again, applying SP2 for Windows XP and installing again after that?

----------------------------------------
"Nobody cares how it works, as long as it works

 

[GUJUm0deL]

The SP1 or SP2 is not the issue. NAV and ZA have conflicting services that makes the 'true vector services' act wacky.

Version 7 had firewal and anti-virus files packaged into the build that caused the conflicts. Version 6.5 only had he firewall files.

_____________________________
Just Imagine.

http://www.imajinarts.com

 

[thefourthwall]

so which antivirus did you disable after your install -- ZA or NAV, as part of your troubleshooting?

 

[GUJUm0deL]

ZA was my firewall, not anti-virus. Norton was my anti-virus.

I uninstalled ZA version 7, and re-installed ZA version 6 -- so far no issues!

_____________________________
Just Imagine.

http://www.imajinarts.com