Trouble cleaning tape drive

[Sparky95]

Hello, I am running Veritas 9.0 on Win 2000 Advanced server using a single DDS4 Compaq tape drive. The drive is working properly because the data is being written to it fine. My problem is I can not run the cleaning tape without it being ejected immediately. I have verified that I am using the correct cleaning tape and have tried different tapes right out of the box. I have have the same problem with another server with identical hardware.

I would like to schedule cleaning but 9.0 does not seen to support it for the stand alone drive. Can anyone please help.
thanks.

 

[justin2000]

Sparky95

There is no need to schedule a cleaning job on a stand alone drive - as all you need to do is put the cleaning tape in - and wait for it to eject.

The cleaning jobs is designed for autoloaders where you assign a slot as the cleaning slot/tape and when you schedule a cleaning job it will pick up the tape from this slot.

When you say eject immediately, how long is immediately - a cleaning tape should eject out in about 1-2 minutes or so.

 

[Sparky95]

Thank you for responding. The cleaning tape ejects after 10 to 15 seconds. I tried stopping the backup exec services and then running the cleaning tape but I get the same results.

 

[justin2000]

Sparky95

That's fine if it's after 10-15 seconds, the clean has happened, just faster than I thought it would - I think you should be OK.

I can't remember cleaning a DAT drive, these may be quite quick, just as long as it doesn't pop out the tape after about 1-2 seconds..