I got a person here that has Executive DN's on key 8 and 9 on a 2616. Now when the person answers the Executives line and wants to transfer it to the Executives mailbox how could she do that?
look into Express Messaging in Meridian Mail. You build a number and point it to mail and in mail you configure that DN as an express messaging Dn. Now when you call that number it asks you "To mailbox" and you put in the users mailbox number and can leave a message right in there mailbox. So you would have an active call than hit transfer than dial the express messaging dn than the users mailbox and hit transfer to connect the caller to the mailbox so they can leave a message.
You could find a non DID number in your numbering plan that is numerically similar to the executive line (example... executive number X2121 use x8121 ) Build 8121 as an acd and ncfw to mermail, then add 8121 in execs. mailbox as an extension. Now it's just like forwarding to an extension but you don't have to wait for it to rollover....
in mail, the voice service dn table, form the mail screen, option 3, 4 then 1.. if you don't have express defined, then add one, any vacant dn. then in the switch, ld 23 new acd xxxx maxp 1 ncfw to mail..
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