Tracing Abandond Calls

[markclemence]

We had 20 abandond calls into a hunt group with avaerage abandond time of 2 seconds. I know you can do a list trace on the vector, but trying to catch it in the act is hard. We would like to find out if the calls are internal or external. Any suggestions?

Thanks

 

[PERRYPJ]

Your pretty much SOL

OLD ROLMEN WORKING ON NORTELS