Toll Free Number Routing

[melben]

I have a Definity G3si Rel 6. We recently installed a super T1 with AMI, SF, D4. I am unable to pass any toll free numbers over this span. Six digits in I get wave off tone. The carrier says they are not treating the TFNs any different than any of the other numbers that are going through. Any idea would be appreciated.


Voice System name: Clemville - TRUNK GROUP

Group Number: 3 Group Type: tie CDR Reports: y
Group Name: Gatsby Incoming COR: 92 TN: 1 TAC: 67
Direction: two-way Outgoing Display? n Trunk Signaling Type:
Dial Access? y Busy Threshold: 17 Night Service:
Queue Length: 0 Incoming Destination:
Comm Type: voice Auth Code? n
Trunk Flash? n

TRUNK PARAMETERS
Trunk Type (in/out): wink/wink Incoming Rotary Timeout(sec):
Outgoing Dial Type: tone Incoming Dial Type: tone
Wink Timer(msec): 300 Disconnect Timing(msec): 500
Digit Treatment: Digits:
Sig Bit Inversion: none
Connected to Toll? n STT Loss: normal DTT to DCO Loss: normal
Incoming Dial Tone? y

Disconnect Supervision - In? n Out? n
Answer Supervision Timeout: 10 Receive Answer Supervision? n

TRUNK FEATURES
ACA Assignment? n Measured: none
Internal Alert? n Maintenance Tests? y
Data Restriction? n
Glare Handling: none
Used for DCS? n
Suppress # Outpulsing? n
Seize When Maintenance Busy: neither-end




Incoming Tone (DTMF) ANI: no Per Call CPN Blocking Code:
Connected to CO? n Per Call CPN Unblocking Code:








ADMINISTRABLE TIMERS

Incoming Disconnect(msec): 500 Outgoing Disconnect(msec): 500
Incoming Dial Guard(msec): 70 Outgoing Dial Guard(msec): 1600
Incoming Glare Guard(msec): 1500 Outgoing Glare Guard(msec): 1500



Outgoing End of Dial(sec): 10 Outgoing Seizure Response(sec): 5
Programmed Dial Pause(msec): 1500 Disconnect Signal Error(sec): 240
Flash Length(msec): 540 Incoming Incomplete Dial Alarm(sec): 255





END TO END SIGNALING
Tone(msec): 350 Pause(msec): 150

OUTPULSING INFORMATION
PPS: 10 Make(msec): 40 Break(msec): 60

ATMS THRESHOLDS
TTL Type: 105-w-rl Far End Test No:
TTL Vendor: TTL Contact:
Trunk Vendor: Trunk Contact:
Trunk Length:
MARGINAL UNACCEPTABLE
Min Max Min Max
1004 Hz Loss: -2 21 -2 21

-Dev +Dev -Dev +Dev
404 Hz Loss: 9 9 9 9
2804 Hz Loss: 9 9 9 9

Maximum C Message Noise: 55 55
Maximum C Notched Noise: 74 74
Minimum SRL-HI: 0 0
Minimum SRL-LO: 0 0
Minimum ERL: 0 0

Allow ATMS Busyout, Error Logging and Alarming? n


TRUNK GROUP
Administered Members (min/max): 1/24
GROUP MEMBER ASSIGNMENTS Total Administered Members: 24

Port Code Sfx Name Night Mode Type Ans Delay
1: 01A0401 TN464 F T1979843 e&m t1-stan 20
2: 01A0402 TN464 F 7100 e&m t1-stan 20
3: 01A0403 TN464 F e&m t1-stan 20
4: 01A0404 TN464 F e&m t1-stan 20
5: 01A0405 TN464 F e&m t1-stan 20
6: 01A0406 TN464 F e&m t1-stan 20
7: 01A0407 TN464 F e&m t1-stan 20
8: 01A0408 TN464 F e&m t1-stan 20
9: 01A0409 TN464 F e&m t1-stan 20
10: 01A0410 TN464 F e&m t1-stan 20
11: 01A0411 TN464 F e&m t1-stan 20
12: 01A0412 TN464 F e&m t1-stan 20
13: 01A0413 TN464 F e&m t1-stan 20
14: 01A0414 TN464 F e&m t1-stan 20
15: 01A0415 TN464 F e&m t1-stan 20


TRUNK GROUP
Administered Members (min/max): 1/24
GROUP MEMBER ASSIGNMENTS Total Administered Members: 24

Port Code Sfx Name Night Mode Type Ans Delay
16: 01A0416 TN464 F e&m t1-stan 20
17: 01A0417 TN464 F e&m t1-stan 20
18: 01A0418 TN464 F e&m t1-stan 20
19: 01A0419 TN464 F e&m t1-stan 20
20: 01A0420 TN464 F e&m t1-stan 20
21: 01A0421 TN464 F e&m t1-stan 20
22: 01A0422 TN464 F e&m t1-stan 20
23: 01A0423 TN464 F e&m t1-stan 20
24: 01A0424 TN464 F e&m t1-stan 20
25:
26:
27:
28:
29:
30:

 

[jamcb80]

melben,

I may be off here, but shouldn't the group type be an ISDN and not a "tie"

Joe

 

[letman2]

you could check your frl.

 

[HarrisD1200]

If you are using ARS, is there any chance you aren't sending a leading 1?

 

[melben]

this is what the route pattern looks like


Grp. FRL NPA Pfx Hop Toll No. Del Inserted IXC
No. Mrk Lmt List Digits Digits
1: 3 0 979 1 user
2: user
3: user
4: user
5: user
6: user

BCC VALUE TSC CA-TSC ITC BCIE Service/Feature Numbering LAR
0 1 2 3 4 W Request Format
1: y y y y y n n rest none
2: y y y y y n n rest none
3: y y y y y n n rest none
4: y y y y y n n rest none
5: y y y y y n n rest none
6: y y y y y n n rest none

 

[oldtimer27]

Since this is not a PRI, you should be able to make a test call by dialing the Facility Test Code Accsess Code ( found in Display Feature page) Make sure your COR has Facility Accsess Trunk Test optioned to "yes" First dial your Fac Test Code then your TAC code then a 3 digit memeber number, then dial your toll free number. This will eleminate any routing issues in your PBX.

 

[lopes1211]

Do they want (or do not want) a "1" before the toll free number? Your ARS route pattern prefix may be adding a 1 or deleting a 1. On the ars analysis screen, "call type" can also have an effect on this. Is the call type set to "locl" or "fnpa"? As oldtimer says, it's easy enough to dial the TAC and bypass ars altogether to see what is actually happenning.

-CL

 

[melben]

Called Avaya - he changed three things - in Trunk group 3 he changed Disconnect
supervision

Disconnect Supervision - In? n Out? n
to
Disconnect Supervision - In? y Out? y

He also changed the Toll List = Disp toll 1 and changed all the CDR FEAC to X

Then under change system parameters CDR he changed
Force entry of ACCT code for calls marked on toll Analysis form from Y to N.

 

[dmthames]

So did that work?

 

[melben]

sure did