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Time off by 1 minute

barkster

IS-IT--Management
Dec 31, 2003
69
US
I'm seeing issue that my time on phone is off by 1 minute vs my pc time and atomic time. I ran system monitor and seems to be getting time ok but not sure why it's off? Any ideas?

2925298710mS DNS: 1.us.pool.ntp.org DNS - refreshing: have valid (not used) result
2925298746mS TIME: NTP client: Response from 64.111.99.224, dest_timestamp=3956915296, orig_timestamp=3956915296, tx_timestamp=3956915380, rx_timestamp=3956915380
2925298746mS TIME: NTP client: UTC TIME RECEIVED: 2025/5/22 15:09:40, UTC offset 21600, DST offset 3600, DST current 1, AutoDST 1
2925299022mS TIME: SyncSystemTime: sync gap=84(sec)
2925299023mS TIME: gSyncSystemTime: sync gap=84(sec)
2925299023mS TIME: New time from NTP: 2025/5/22 10:09:40, UTC offset 21600, DST offset 3600, DST current 1, AutoDST 1, Delta -84(sec)
 
I've gotten this complaint from customers regarding a number of phone systems over the years. Avaya, Mitel, Inter-Tel etc.

Updating the time displayed on the phones and other things that are always on screen is usually one of the lowest priority tasks in the PBXs software stack.

On many systems you'll even find that the time doesn't increment smoothly every 60 seconds and can vary quite a bit. In some circumstances you may even see it advance more than one minute to catch up.
 

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