My customer has a need to process inbound helpdesk messages between the hours of 8-5 but would then like those messages forwarded to an outsourced helpdesk between 5-8.
Off the top of my head you'd need to set up an external contact then do two scripts. One at 17:00 to turn on forwarding on the mailbox to the contact or to a Target Address. Another at 08:00 to reverse.
Target address wouldn't keep a copy of the mails in the mailbox, forwarding can be set to do so.
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