The Selected Volume (SYS) cannot be found

[cthreepo]

Please help.......!

My server has stopped all users from accessing their data.

I restarted the server and now it displays the following when starting up:

The selected Volume (SYS) cannot be found.

NICI CCS: Fatal - Initialization Error
Contolled Cryptography Services are not available

What should I do?

let's help one another, not hinder.

 

[Lou0686]

Hi,

Have you run Vrepair against the volume?

What error do you get if you type Mount SYS at the console?

The NICI error is occuring because the SYS volume is not mounted.

Lou

 

[cthreepo]

Hi Lou, message is displayed as follows:

Volume SYS could NOT be mounted. Some or all volume segments cannot be located.

let's help one another, not hinder.

 

[Lou0686]

Hi,

What is the configuration of the drives? RAID? Spanned drives?

Is it possible that one of the spanned drives went bad or that multiple RAID drives are bad?

Normally this error is indicative of SYS being spanned across multiple disks and one of the pieces is missing.

What happens if you load Vrepair and try to repair SYS...does it see the SYS volume?

Lou

 

[cthreepo]

VRepair does not see the SYS volume.

There are 4 volumes in total:

Vol 1
Vol 2
Users
SYS

There is no RAID. They are separt Hard Disk Drives within the server.

I am assumuing that my SYS volume has died and there is no way back??

let's help one another, not hinder.

 

[Lou0686]

Hi,

I would not assume that. Try reseating all the drives. When you restart the server, are all drives detected/active?

Lou

 

[cthreepo]

Lou, I have re-seated all hard drives and tried different power plugs on each one. Still no joy.

When restarted, all drives accept the SYS volume are detected. I have tried to locate these via nwconfig but it will only show the other three volumes.

The sys volume seems to be 'locked'.

Jim

let's help one another, not hinder.

 

[marvhuffaker]

It might be beneficial if you diagramed the physical layout.. for example, the hard drives and which volumes they hold. It sounds to me like your hard drive that holds the SYS volume went south, but we need more info about your disks to know for sure.

Marvin Huffaker MCNE, CNE
Marvin Huffaker Consulting

http://www.redjuju.com