Text or Email for Crisis Alert

[1a22ip]

Seeing that Beepers are going the way of High Button Spats has anyone been successful is getting crisis alert to sent an email or text.


Just asking
Thanks
ED

1a2 to ip I seen it all

 

[dignoffo]

1a22ip,

We use Redsky E-911 Manager on site notification feature which sends email alerts to a defined group of internal responders.

 

[Stinney]

Change the pager number to a cell phone, it will send a text message using the Main Number field.

I had to mess around with the main number and had to append 12345 to the beginning of the main number I wanted to send, no dashes in the number.

The text shows up as a text from the main number with the main number as the call back number.

- Stinney
"Scire ubi aliquid invenire possis, ea demum maxima pars eruditionis est"

"To know where to find anything is, after all, the greatest part of education"

 

[1a22ip]

Stinney: Great info here: I Put my Cell Phone number in put it rings and I just get touch tones when I pick up. Can you poet a screen shot?

Thanks
ED

1a2 to ip I seen it all

 

[Stinney]

CRISIS ALERT SYSTEM PARAMETERS

ALERT STATION
Every User Responds? y

ALERT PAGER
Alert Pager? y
Originating Extension: 21066
Crisis Alert Code: 911
Retries: 3
Retry Interval(sec): 30
Main Number: 12345##########

** Do not include ARS Access Code in Pager Number **
Pager Number__Pin Number
1: XXXXXXXXXX 1:
2:____________ 2:
3:____________ 3:

DTMF Duration - Tone (msec): 100 Pause (msec): 100


- Stinney
"Scire ubi aliquid invenire possis, ea demum maxima pars eruditionis est"

"To know where to find anything is, after all, the greatest part of education"

 

[1a22ip]

Stinney: Sorry if I am being Thick. The # signs equal what and the x's = what. Because my cell phone rinks and not text.

Thanks again
ED

1a2 to ip I seen it all

 

[smokinjoe2938]

x=cell phone number, and # sign is for the main tel number, he was just showing an example

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[1a22ip]

All: That is what I put and my cell rings and when I pick up I get DTMF. I must be missing something?

1a2 to ip I seen it all

 

[Stinney]

I'm not sure why. I didn't do anything more than change this parameter.

What if you change the Main Number so that it's something other than your outbound number so you know it's a 911 crisis alert and not just a call from the office? Something like all 9s. It's not a page, but you're getting notified.

- Stinney
"Scire ubi aliquid invenire possis, ea demum maxima pars eruditionis est"

"To know where to find anything is, after all, the greatest part of education"