TAPI on Windows Server 2012

[chda]

I have installed a TAPI-Driver on a Windows Server 2012. The TAPI works for outgoing calls. But on an incomming call nothing happens.
Has anyone experiences with that?

IP Office 500
8.1(67)

TAPI2
USER 4.2(48)
Third-Party LIC

 

[amriddle01]

TAPI doesn't do anything inbound, it's up to the software you have in place that uses it to do inbound stuff like screen popping



"No problem monkey socks

 

[chda]

Ok, I'll rephrase differently.
No tapi-enabled application shows incoming telephone calls...
Any ideas???

 

[amriddle01]

I'm not repeating myself



"No problem monkey socks

 

[hairlessupportmonkey]

So, the application isnt screen popping or populating your screen from a DB on in inbound call?

ACSS - SME
General Geek

 

[chda]

Yes, that's correct. There were several applications tested, but none shows the popup.

 

[DanACS]

Your 3rd Party software is configured wrong if it's not doing what you want it to do and it can do what you want it to (whatever that may be!) - If you're using the TAPI driver to dial out and it works then it works.

ACSS - SME
APSS - SME
APDS - Unified Communications
ACS - IP Telephony
ACA - IP Telephony

 

[DanACS]

What software is it? are you using the client TAPI or the TAPI Pro?

ACSS - SME
APSS - SME
APDS - Unified Communications
ACS - IP Telephony
ACA - IP Telephony

 

[chda]

That's what I thought. But I used an application to trace the tapi-traffic. Nothing happend...
So, it may not be the application.

 

[chda]

TwixTel (Swiss Phone Directory) and EPhone (Estos.de)
TAPI Pro (but I tried it also as First party)

 

[hairlessupportmonkey]

So if you launch "Dialer.exe" on the server or a workstation, does it appear to allow you to dial via tapi?

ACSS - SME
General Geek

 

[DanACS]

No idea on those - call the TwixTel tech support number...

ACSS - SME
APSS - SME
APDS - Unified Communications
ACS - IP Telephony
ACA - IP Telephony

 

[chda]

With Dialer.exe isn't possible to make calls and inbound calls are not displayed.

 

[hairlessupportmonkey]

Then TAPI isnt working on your Server. TAPI is such as arse.

Also, TAPI currently isn't supported on server 2012.

http://marketingtools.avaya.com/kno...ffice/mergedProjects/installation/pc_spec.htm

ACSS - SME
General Geek

 

[chda]

I have seen that. But have everyone installed a TAPI on Win2012 who runs?

 

[tlpeter]

Tech bulletin 153 (8.1.67) says it is HSM


BAZINGA!

I'm not insane, my mother had me tested!

 

[chda]

What's HSM?

 

[amriddle01]

hairlessupportmonkey (IS/IT--Management)


5 Apr 13 9:52

Then TAPI isnt working on your Server. TAPI is such as arse.

Also, TAPI currently isn't supported on server 2012.

http://marketingtools.avaya.com/knowledgebase/busi...

HSM is short for hairlessupportmonkey



"No problem monkey socks

 

[tlpeter]

Hairlessupportmonkey is HSM.

BAZINGA!

I'm not insane, my mother had me tested!

 

[hairlessupportmonkey]

Have you checked the Telephony service is running on the server?

ACSS - SME
General Geek