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system32 doesn't get backed up

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cptb

cptb

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We have seen this problem in a few different W2k/Exchange2k Cluster systems, where the System32 directory doesn't get backed up with a scheduled backup session if All or C:\ is specified as Savesets. Just Standard NT directive is used.

Any ideas?
Cheers
 
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Same problem occurs when backing up a Windows 2000 Server running Share Portal Server.

Our workaround for this is defining a seperate client with saveset "C:\winnt\system32".

Regards,
StefanS
 
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Yes, I've seen that one too.
 
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That makes three of us. We have a case opened with Legato at the moment, but no information on any solution. Yet... ;)
 
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Ok. Keep us posted if they do come up with a fix for it.
It's a rather nasty bug so they better fix it ASAP!
There are probably lots of other people out there also affected, only they dont know it yet... I guess Legato wont tell them either since we havent heard anything from them about this and last time I looked there were no info about this issue on their website.

 
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I have a strong feeling that you are right about us not being the only ones...

Out of curiousity, what hardware platform are all of you running? We've seen it on several Compaq server. I believe that Legato, unfortunately, thinks it's related to that platform, so any additional information would be appreciated!!

// Matts
 
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We are using Compaq hardware.
 
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I don't really have any new information regarding this, I only wanted to tell you all that Legato has confirmed this to be a bug! :) This means they are working on SOMETHING, the question is what...!?

// Matts
 
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So, something is happening! :) We've received a patch for this problem and are currently testing it. I will get back with further information.

// Matts
 
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OK... The LGTpa for this bug is LGTpa33216. It includes updated versions of the following files:
nsrarchive.exe
save.exe
savepnpc.exe

// Matts

 
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Sorry, the LGTpa should be LGTpa35394, nothing else... :)

// Matts
 
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