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System hangs on reboot

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markdmac

MIS
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Dec 20, 2003
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Anybody else experiencing problems with RC hanging on reboot? The system essentially shuts down, the screen goes black but it never actually restarts.

I did a little research and found some people were having problems with sound cards not shutting down right. the solution for them was to create a script to shut down the services and enable that as a shutdown script.

I don't have the same hardware as they were reporting, but I am thinking I may just write a script to shut down all running services and then try the reboot.

Another user reported that they had multiple SATA drives installed but they were not connected to consecutive ports on the motherboard. I have to investigate if that is the case for me or not.

Yet another reported that they changed a setting in the BIOS from sata to ahci and that fixed it. Regretfully they didn't say what setting they changed so I plan to investigate that too.

I hope you find this post helpful.

Regards,

Mark

Check out my scripting solutions at
Work SMARTER not HARDER. The Spider's Parlor's Admin Script Pack is a collection of Administrative scripts designed to make IT Administration easier! Save time, get more work done, get the Admin Script Pack.
 
Can you confirm that after you reboot via the restart option, there is no startup, or there is an eventual startup but it is delayed for some considerable time.

Are you in a multi operating system with several boot choices?

If it is purely a startup problem have you tried running the Startup Repair via the DVD?

Startup Repair is a Windows recovery tool that can fix certain problems, such as missing or damaged system files, that might prevent Windows from starting.


Startup Repair: frequently asked questions




Just a bit of info on AHCI.

Why is Format greyed out in WinXP 'Manage' ?
thread779-1509384
 
This is a fresh install of RC x64 on new hardware. no multi boot. I let the system stay at the black screen overnight and it still did not come back up.

When I get home I'm going to give the things I mentioned above a try. Just been researching it while at work.

Regular startup from a shutdown is very quick with no issues whatsoever.

I hope you find this post helpful.

Regards,

Mark

Check out my scripting solutions at
Work SMARTER not HARDER. The Spider's Parlor's Admin Script Pack is a collection of Administrative scripts designed to make IT Administration easier! Save time, get more work done, get the Admin Script Pack.
 
Both my Desktop and Laptop are not experiencing this at all...

about the SATA ports, being consecutive that is, should not be a problem... but if SATA ports are in RAID mode, now that could be a problem, specially if there are non RAID drives attached...

Ben
"If it works don't fix it! If it doesn't use a sledgehammer..."
How to ask a question, when posting them to a professional forum.
Only ask questions with yes/no answers if you want "yes" or "no"
 
OK, I have verified that I am using SATA ports 1&2. I changed my BIOS to AHCI and then Windows would not start. It got to the splash screen and then went black. So I tried to do a repair and got the report that Windows could not repair the installation. Setting the BIOS back to SATA mode fixed it and the system started up right away.

So my next step will be to write a shutdown script to enumerate my running services and shut them down.

I hope you find this post helpful.

Regards,

Mark

Check out my scripting solutions at
Work SMARTER not HARDER. The Spider's Parlor's Admin Script Pack is a collection of Administrative scripts designed to make IT Administration easier! Save time, get more work done, get the Admin Script Pack.
 
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