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Swapped out SSC card and need to rebuilt from scratch

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shawntoronto

shawntoronto

Technical User
Joined
Jun 14, 2002
Messages
142
Location
CA
So, I've swapped my SSC card Rel 23.55 for another with SC1000 Rel 4.5

That's the only change I've made in the cabinet - I've trying to rebuild my sets, however, I keep getting ERR5112. Then it enables the card and gives me ERR5115, but the card is not enabled.

As a matter of fact, none of the card seem to be working, so it's there something that I should do?

This replacement SSC card was obviously configured differently when it was pulled from working service - I don't want to do a re-install of the software - I just want to re-config as I go along.

Suggestions?


Shawn
 
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I'm assuming that the SSC (4.5w)card that you replaced had a daughterboard and that you didn't swap over the 23.55 daughterboard onto it?.

If you did, then you will need to re enter in the keycodes.
You might want to refer to part of my restore guide.

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All the best

Firebird Scrambler
Meridian 1 / Succession and BCM / Norstar Programmer in the UK

If it's working, then leave it alone!.
 
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didn't change any daughterboards - just swapped the cards.
 
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OK assuming that you can log in OK, It's a good idea to try and print out the keycode history.
Go into LD 143 from TTY 0.
Key in upgrade and then select 3 Utilities.

i.e.

>ld 143
CCBR000
.upgrade


SOFTWARE INSTALLATION PROGRAM
************************************
Verify
Security ID: 10399999
************************************

Call Server/Main Cabinet Software Installation Main Menu :
1. New Install or Upgrade from Option 11/11E - From Software DaughterBoard
2. System Upgrade
3. Utilities
4. New System Installation - From Software Delivery Card
[q]uit, [h]elp or [?], <cr> - redisplay

Enter Selection : 3

Utilities Menu :
1. Restore Backed Up Database
2. Archive Database Utilities
3. Install Archived Database
4. Review Upgrade Information
5. Clear Upgrade Information
6. Flash Boot ROM Utilities
7. Current Installation Summary
8. Change 3900 series set languages.
9. IP FPGA Utilities
[q]uit, [p]revious, [m]ain menu, [h]elp or [?], <cr> - redisplay

Enter Selection : 7

Cartridge NT-Code : NTSK40ACR10

New Installation Information Summary :
Security ID : 10399999
Aux ID : 10399999
Cabinet Type : Call Server/MAIN
Feature Set : EMEA Adv. Networking Services-L3B (ntsk40kc)
Additional Pkgs : 22 190
Database : Pre-Configured database - EMEA Adv. Networking Servic
es-L3B
CS 1000 CS 1000
S/W Release : 450W 450W
Licenses
TNS : 32767 2500
ACDN : 32767 300
AST : 32767 1
LTID : 64 0
RAN CON : 32767 0
RAN RTE : 32767 500
Press Enter to Continue.

MUS CON : 32767 0
BRAND : 0 2
ACD AGENTS : 32767 10
ANALOGUE TELEPHONES : 32767 160
ATTENDANT CONSOLES : 32767 2500
BRI DSL : 64 150
CLASS TELEPHONES : 32767 0
DATA PORTS : 32767 2500
DIGITAL TELEPHONES : 32767 96
IP USERS : 32767 8
BASIC IP USERS : 0 0
PHANTOM PORTS : 32767 2500
DECT USERS : 32767 0
DECT VISITOR USERS : 0 0
ITG ISDN TRUNKS : 32767 0
TRADITIONAL TRUNKS : 32767 2500
TMDI D-CHANNELS : 0 64
SURVIVABILITY : 0 0
PCA : 32767 0
H.323 ACCESS PORTS : 32767 0
Press Enter to Continue.

SIP Access Ports : 32767 10
SIP CONVERGED DESKTOPS : 0 0
SIP CTI TR87 : 0 0

M3900 Language Set : 1. Global 10 languages

Press Enter to Continue.


Utilities Menu :
1. Restore Backed Up Database
2. Archive Database Utilities
3. Install Archived Database
4. Review Upgrade Information
5. Clear Upgrade Information
6. Flash Boot ROM Utilities
7. Current Installation Summary
8. Change 3900 series set languages.
9. IP FPGA Utilities
[q]uit, [p]revious, [m]ain menu, [h]elp or [?], <cr> - redisplay

Enter Selection : Q
Are you sure? (y/n/[a]bort) : Y

>ld 22
PT2000

REQ tid

SECURITY ID:10399999
AUX ID :10399999


REQ slt
ANALOGUE TELEPHONES 160 LEFT 46 USED 114
CLASS TELEPHONES 0 LEFT 0 USED 0
DIGITAL TELEPHONES 96 LEFT 67 USED 29
DECT USERS 0 LEFT 0 USED 0
IP USERS 8 LEFT 7 USED 1
BASIC IP USERS 0 LEFT 0 USED 0
DECT VISITOR USER 0 LEFT 0 USED 0
ACD AGENTS 10 LEFT 10 USED 0

PCA 0 LEFT 0 USED 0
ITG ISDN TRUNKS 0 LEFT 0 USED 0
H.323 ACCESS PORTS 0 LEFT 0 USED 0
AST 1 LEFT 1 USED 0
SIP CONVERGED DESKTOPS 0 LEFT 0 USED 0
SIP CTI TR87 0 LEFT 0 USED 0
RAN CON 0 LEFT 0 USED 0
MUS CON 0 LEFT 0 USED 0
SURVIVABILITY 0 LEFT 0 USED 0

TNS 2500 LEFT 2263 USED 237
ACDN 300 LEFT 286 USED 14
AML 16 LEFT 15 USED 1
IDLE_SET_DISPLAY NORTEL
LTID 0 LEFT 0 USED 0
RAN RTE 500 LEFT 500 USED 0
ATTENDANT CONSOLES 2500 LEFT 2499 USED 1
BRI DSL 150 LEFT 142 USED 8
MPH DSL 0 LEFT 0 USED 0
DATA PORTS 2500 LEFT 2500 USED 0
PHANTOM PORTS 2500 LEFT 2491 USED 9
SIP ACCESS PORTS 10 LEFT 2 USED 8
TRADITIONAL TRUNKS 2500 LEFT 2480 USED 20
DCH 80 LEFT 78 USED 2
TMDI D-CHANNELS 64 LEFT 64 USED 0
KEY1 63361723
KEY2 26514353
KEY3 55752267


REQ

It might be that the keycodes will still have to be re entered. Can you send us the Dongle ID or "TID" please?.


All the best

Firebird Scrambler
Meridian 1 / Succession and BCM / Norstar Programmer in the UK

If it's working, then leave it alone!.
 
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Dongle ID is 10144953


REQ slt
ANALOGUE TELEPHONES 56 LEFT 56 USED 0
CLASS TELEPHONES 0 LEFT 0 USED 0
DIGITAL TELEPHONES 112 LEFT 36 USED 76
DECT USERS 0 LEFT 0 USED 0
IP USERS 0 LEFT 0 USED 0
BASIC IP USERS 0 LEFT 0 USED 0
DECT VISITOR USER 0 LEFT 0 USED 0
ACD AGENTS 10 LEFT 10 USED 0

PCA 0 LEFT 0 USED 0
ITG ISDN TRUNKS 0 LEFT 0 USED 0
H.323 ACCESS PORTS 0 LEFT 0 USED 0
AST 1 LEFT 1 USED 0
SIP CONVERGED DESKTOPS 0 LEFT 0 USED 0
SIP CTI TR87 0 LEFT 0 USED 0
RAN CON 0 LEFT 0 USED 0
MUS CON 0 LEFT 0 USED 0
SURVIVABILITY 0 LEFT 0 USED 0

TNS 2500 LEFT 2390 USED 110
ACDN 300 LEFT 293 USED 7
AML 16 LEFT 15 USED 1
IDLE_SET_DISPLAY NORTEL
LTID 0 LEFT 0 USED 0
RAN RTE 500 LEFT 500 USED 0
ATTENDANT CONSOLES 2500 LEFT 2500 USED 0
BRI DSL 150 LEFT 150 USED 0
MPH DSL 0 LEFT 0 USED 0
DATA PORTS 2500 LEFT 2500 USED 0
PHANTOM PORTS 2500 LEFT 2499 USED 1
SIP ACCESS PORTS 0 LEFT 0 USED 0
TRADITIONAL TRUNKS 2500 LEFT 2476 USED 24
DCH 80 LEFT 80 USED 0
TMDI D-CHANNELS 64 LEFT 63 USED 1
KEY1 05742367
KEY2 51502061
KEY3 13616004
 
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Keycode Retrieval System (KRS)


Outage Alert: This web site will be unavailable starting Friday, October 22, 2010 at 4:00pm ET until at least 11:00pm ET on Monday, October 25, 2010. Please plan ahead and retrieve any critical information you may require during that time. If you require assistance during the outage, please call 1-800-4NORTEL (or look up your local number). We apologize for any inconvenience. Learn More >>


Thanks,

Buddy

Linked in Profile
 
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As Buddy has stated, we can't be certain what the correct parameters are. However, I would suggest that you follow part of my guide that explains how to enter in the keycodes. I think they will need to be re entered again using the ISM parameters that are listed under ISM.

What we don't know is the feature set, the dongle has or the number of extra packages, but you could check this first against the "Current Installation Summary" details in LD 143.

All the best

Firebird Scrambler
Meridian 1 / Succession and BCM / Norstar Programmer in the UK

If it's working, then leave it alone!.
 
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until you get it to a point that it will edd, no need to build anything you need past the next power cycle..

but past that i would back out all line cards, stat 2, out the sets, build one set and get it working.. might check your cequ to get a hint as to pri/t1's..

john poole
bellsouth business
columbia,sc
 
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thanks - will dive into it a little later -

question though - does the password change (ADMIN2) completed in LD17 save immediately or does it need to be in my midnight routine?

if in the routine, what overlay is it?

everytime I reboot this, I need to reset the password in PDT. (even though I've run the MIDN)

thanks

Shawn
 
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Any thoughts in the following?

CONTROL-I entered. Invoking install setup program from SW Delivery Card.
DRAMOS load from SW Delivery Card failed.
 
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nope.

LOL

but you know, i see the keycodes in the SLT, and functionally, every thing i try to program works fine from a software perspective, so I'm not really understanding why re-entering the keycodes would change anything

the inventory say I have enough licences for what I'm doing -

isn't there a way to 'unassign' a card and 'reassign it'?

but what do I know :)
 
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The problem might just be a simple case of your dongle not being seated correctly on the SSC card. I had this problem and I had to close the metal prong where it is fitted to make it a tighter fit and provide a better connection.

It's worth giving it a try?.



All the best

Firebird Scrambler
Meridian 1 / Succession and BCM / Norstar Programmer in the UK

If it's working, then leave it alone!.
 
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Nope - no luck.

I took the dongle out and got an error message that it wasn't installed when I booted up.

When reinserted, does the same as before.

Crap!
 
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So, next step.

I tried to reinstall the software and it donesn't seem to recognize the card.

I plug the card into my laptop and all the files are there but thought perhaps it wasnt formatted correctly.

Following the instructions in faq798-6238, I formatted in DOS accordingly, but it still doesn't recognize the card.

The flash card contains
<dir> BOOTROM
<dir> DFLT_DB
<dir> P
DRAMOS
DRAMOS.SYM
DRAMOSCC.SYM
NA-CALA_450w_R17.EXE
README.TXT

Am I missing any files?

 
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ugh.

wish I had done that before I formatted the card -

I just tried formatting the card using the PDT - copied the files back on still won't load the software

Insert Software Delivery Card and enter CONTROL-I.
CONTROL-I entered. DRAMOS loading from SW Delivery Card.
DRAMOS load from SW Delivery Card failed.
Verifying Diskos.
Attempt to run Diskos: MIB is invalid.
Operating system not loaded.
Insert Software Delivery Card and enter CONTROL-I.


Any way to get a copy a compact flash card with CS1000BOOT files without having to go to Nortel or a vendor?
 
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