Sv9100 and sv9500 1

[azeezalzaabi]

Hello everybody,
I have a system Sv9100 when call from system sv9100 to SV9500 it's okay ringing and i hear voice from sv9500 but sv9500 can't hear voice from sv9100?
What is you thinking about it?

And 1 month ago it was OK, two ways it was good.

 

[azeezalzaabi]

I wish anyone has an idea to answer my question

 

[OzzieGeorge]

Not that I can help but you don't give any details, not even how they are connected!

 

[azeezalzaabi]

Not that I can help but you don't give any details, not even how they are connected!

I connect with sip trunk

 

[CoralTech]

Not that I can help but you don't give any details, not even how they are connected!

This. But always start with what has changed. Stuff like that doesn't happen out of the this air 99.9% of the time.

 

[azeezalzaabi]

This. But always start with what has changed. Stuff like that doesn't happen out of the this air 99.9% of the time.

You're right, But what do you think sip trunk or configuration VLANs?

 

[CoralTech]

You're right, But what do you think sip trunk or configuration VLANs?

Wireshark....

 

[azeezalzaabi]

Wireshark....

Ok i will see. Thank you bro

 

[OzzieGeorge]

@CoralTech
You beat me to it! Probably a network issue.

Some years ago, I had a company threatening to sue because the phones were not working and wouldn't believe it was his network, claiming nothing had changed on his network. I set up a separate network and moved the system on to it and it worked straight away. The customer then remembered they had recently installed a new antivirus software and backed right down.

 

[azeezalzaabi]

@CoralTech
You beat me to it! Probably a network issue.

Some years ago, I had a company threatening to sue because the phones were not working and wouldn't believe it was his network, claiming nothing had changed on his network. I set up a separate network and moved the system on to it and it worked straight away. The customer then remembered they had recently installed a new antivirus software and backed right down.

Thank you bro.
I got problem with recently installed a new antivirus software