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SV8100 IP PHONE

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Jackcmann

Jackcmann

Technical User
Joined
Oct 30, 2015
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I have a SV8100 with 28 IP phones installed. The problem we having is every so often the phones will say unable to connect to sip server and then come right after awhile. How can I resolve this.
 
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Sounds like a network issue. The phones connect to the system CPU through the data network. If it cannot get to the CPU, it's most likely a network issue, especially if all of them are doing it at the same time. Possibly the POE switch. If it happens at the same time every day, look to a network maintenance schedule.
 
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All phones do not do it at the same time. It is very random. It happens on different phones at different times. There is no set time.
 
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Do you have some sort of DHCP timer set to release?
 
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