SuperStack II 3000, i cant access the login,

[studlymouse]

i have a ss 2 3000, i can no longer access the login screen via serial connection, and the ip is invalid, AND YES 3COM TECH SUPPORT IS BAD, anyway does anyone know how to do a hard reset on the box, if i can get to the pw screen i will be very happy

 

[cloonie]

Hi !

Still I got similar probs ...

I´ve an 3com Superstack II 9300 2-LX/10-SX (3C93011) SWITCH.

My Problem is: I could not login to reconfigure. My pal is walk out around the world and the 3com-support is over, because the machine was bought from 2001, and it´s to old since registration (just 2-year-free-support-help).
They gave me the offer to pay lot of money for help me here. - No thanks ! I haven´t !

Here are all my tried backdoors w/o effect (used serial-console):

adm/(none)
admin/synnet
admin/admin
admin/(blank)
admin/nopass
debug/synnet
write/synnet

... always "incorrect password" !
--------------
and:

root/(blank)
root/manger
security/(blank)
security/security
manager/manager
recover/recover
tech/tech
monitor/monitor
3comcso/RIP000
force/force

... always ".. is not a valid access level"

and here is NO reset-button on my machine ...

Maybe anyone got a quick idea ?! The delivered handbooks (the customer+admin handbooks) have no details for this case...

Does anyone have any idea or answer ?!

Greetings,

Phil (cloonie)

 

[studlymouse]

if your switch passwords have never been changed then you should be able to use administrator/administrator....or refer to the users manual, it has all the origional passes in there, if it has been changed,,,,,,,GOOD LUCK. Trying to find a tech anywhere in the U.S. who has a cable to connect to the programming port is impossible. 3com never released them to their contracted techs. as for 3com, i would advise anyone who reads this DO NOT BUY 3COM, I have a service contract, and its been now over a YEAR and I still have not recieved an email or phone from my email to them about the problem. so good luck. and if anyone wants a superstack 2 i now have 2 of them sitting in my house ill get rid of them for a very fair price, they both work as switches, you just can't get in them to change the settings. if you have any more questions please reply to this and ill be glad to help as much as i can

 

[studlymouse]

oh yeah, try manager manager as a default pass, and check out the post from 49merc, it may also hellp you