Stumped with an SMTP problem

[matthewataylor]

I am not sure if the Outlook group will know how to answer this so I am posting it in a couple of places.

We use XO for our Internet connection. We use Outlook 2000/2002/2003, and our email is Pop3 that is hosted at another office out of state. When we specify our outgoing SMTP server we have to use an XO account in order to authenticate, otherwise it thinks we are trying to spam. We have a lot of laptop users who come into town from one of three other locations in the country. Each location uses a different provider, therefore when they try to send out email we have to constantly change the outgoing smtp server in their Outlook settings.

There must be an easier way to resolve this.

Any suggestions would be greatly appreciated...

 

[ricpinto]

As a subscriber you'll allowed to use ISP's SMTP server for outgoing mail automatically. Suggestion: You ask XO to provide you not only POP3 server but SMTP server as well for outgoing mail. Use this as a common config for all your users, it doesn't matter whether they are located locally or overseas.

 

[ricpinto]

Opps.. I miss your point:

The idea is to have all of your users, the same account(username and password) for both POP3 and outgoing SMTP server. How do you make that thing happens will depend to the management. But I also like to see a better solution, anyone.

 

[Serbtastic]

Have you talked to XO about this? They should be able to provide you with a solution. Perhaps you could setup an SMTP server locally, that your users would send to, and then it would relay on their behalf to XO's SMTP server.