I don't think the problem is with normal.dot, however if you want to eliminate that being a problem then just rename it, restart word, try to open a *.doc
If sucessful then normal.dot was corrupt, if not then it's back to the drawing board.
Just bear in mind your own personal settings that you would lose if you rename/delete normal.dot
let me know how you get on Bri
"Soul music is for life, not just christmas"