We have recently been through a process of making sure all our W2K Pro PCs have the latest Critical patches, etc. from Microsoft and have noticed on some PCs, after the patches have been downloaded and installed, that the Paper sizes on some installed network printers have been reset to very strange sizes, such as 'Executive(JIS)' and 'Double postcard(JIS)', '8K' and '16K' and that the usual A4, A3 etc. have been removed from the list.
On most PCs we have had to remove the printer from the PC's printer folder, restart the Printer spooler service, re-add the printer and the standard paper sizes would re-appear. But one PC does not conform (there's always one), and I have tried logging on as Administrator, removing the printer, restarting the service, re-adding the printer - all sorts of permutations of this and nothing works.
The printer is on a print server and is published in the W2K Directory so all settings should come from the server but something is overriding it somewhere.
Any ideas anyone?
On most PCs we have had to remove the printer from the PC's printer folder, restart the Printer spooler service, re-add the printer and the standard paper sizes would re-appear. But one PC does not conform (there's always one), and I have tried logging on as Administrator, removing the printer, restarting the service, re-adding the printer - all sorts of permutations of this and nothing works.
The printer is on a print server and is published in the W2K Directory so all settings should come from the server but something is overriding it somewhere.
Any ideas anyone?