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Storage Agent Error - ML370 w/ NT4

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kida

Technical User
Mar 14, 2003
80
CA
I've got an ML370(g2) and over the past couple months have experience UPS power failures... thus CRASHING the servers. Our ML370 (running NT4) is now showing this error:
"storage agent error: component compaq SCSI storage agent error. Unable to open any SCSI ports. Cause: The SCSI driver may have been deleted or the driver may not have started. Reinstall the SCSI driver."

Now... I've not done the reinstall yet because.. here's another error we are receiving... It may be related.

"compaq drive array physical drive threshold exceeded. The physical drive in slot 4, port 1, bay 2 with serial number 12345678901 has exceeded a drive threshold."

Any ideas on which way to turn first?
 
replace the drive - it's gonna fail - comapq will swap it for nothing

check the cpqiml as well a
 
Terry... Your last part of your message was confusing... "check the cpqiml as well a"... can you elaborate please

thanks
 
2 ways of doing this

1: - start programs - compaq something - compaq imntegrated management log viewer

or

2: - login and view all server details - including array
 
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