Stop paging from going to ATT/NIT

[geirendre]

Hi.
We have paging setup so that DID-calls when not answered,
is forwarded to radio-paging system with
FDN 88 , 88 is FFC-code RPAX
Paging system is configured with "Meet me" so the paged
individual dials FFC-code 89 RPAN to pick up the call.

Problem is that if nobody picks up the call, it will
after 14-15 rings jump to the attendant-console or
into NIT-treatment, and we want to stop this from happening!

What's causing this forwarding to ATT???
I cant se anywhere in LD 58 any timer that indicates a recall to attendant on no answer.

Any suggestions are greatly appreciated.

 

[johnpoole]

look at your rdr data.. that might be the bad guy in that call flow.. or post your answer path and we can look at it for you.. i've told management several times, you can not always program around bad management.. if no one answers the phone, replace them

john poole
bellsouth business
columbia,sc

 

[geirendre]

Thanks for the response John.
Yes I have checked RDR and MPO, but cant see any problem there..

TYPE RDR_DATA
CUST 00
OPT CFF CFRA DSTD PVCA CWRA MCI
FNAD FDN
FNAT FDN
FNAL FDN
CFTA NO
CCFWDN
CFN0 6
CFN1 5
CFN2 6
DFN0 6
DFN1 5
DFN2 6
DNDH NO
MDID NO
NDID NO
MWFB NO
TRCL 0
DFNR 7
CRT0 00 00 00 00
CRT1 00 00 00 00
CRT2 00 00 00 00
CRT3 00 00 00 00
DAY0
DAY1
DAY2
DAY3
HOLIDAY0
HOLIDAY1
HOLIDAY2
HOLIDAY3

REQ: prt
TYPE: mpo
TYPE MPO_DATA
CUST 0

TYPE MPO_DATA
CUST 00
FMOP
  RGNA DIS DIS
  AOCS DIS DIS
  RCY1 06
  RCY2 08
  RALL YES
  CDTO 14
IFLS NO
MHLD YES
PCDS
  CNFD 3
  TGLD 2
  DISD 1
CCDO YES
AFCO NO
ACNS NO

REQ:

This is the RPA-data from LD 58:

REQ  prt
TYPE rpcd
CUST 0

CUST 0
RPTO SPCL
MRPS YES
TRAN TAB
RCRG 8
RCTI 20
PRET YES
TBTR 10

MEM AVAIL: (U/P): 6163816    USED U P: 673517 109482    TOT: 6946815
DISK SPACE NEEDED: 126 KBYTES
2MB BACKUP DISKETTE(S) NEEDED: 1  (PROJECTED LD43 - BKO)
REQ  prt
TYPE rps
CUST 0
SNUM

CUST 0
SNUM 0
PSAL 3
RTIM 60
STO  30
NSTO 30
MTO  150


MEM AVAIL: (U/P): 6163816    USED U P: 673517 109482    TOT: 6946815
DISK SPACE NEEDED: 126 KBYTES
2MB BACKUP DISKETTE(S) NEEDED: 1  (PROJECTED LD43 - BKO)
REQ  prt
TYPE rpax
CUST 0
SNUM
RPAX

CUST 0
RPAX 88
SNUM 0
ROUT 10
PANN YES
RPAR 33
INTR BUSY
EXTR BUSY
BYPS NO
OPER AUTO
EXTM 1
INTM 2
TRDN 4
PATH RNGB
ACPS YES
ACPT YES
DCHR PAGE

What else can interfere with the callflow?

 

[geirendre]

And here's the INT-data blokk:

TYPE INT_DATA
CUST 00
ACCD OVF OVF OVF ATN
CTVN OVF OVF OVF ATN
MBNR OVF OVF OVF ATN
CTRC OVF NAP OVF NAP
CLDN NAP OVF NAP NAP
NINV OVF OVF OVF ATN
NITR OVF OVF OVF ATN
NRES OVF OVF OVF ATN
NBLK OVF OVF OVF ATN
MVFO OVF OVF OVF ATN
MFVN OVF OVF OVF ATN
MFCG OVF OVF OVF ATN
LCKT BSY BSY BSY BSY
RCLE ATN OVF ATN ATN
CONG OVF
LLT OVF
DNDT BSY

 

[9201]

I don't think you can forward out-side call to a acod# or feature code, have to to a DN#.

 

[geirendre]

The sets are programed with:

fdn 88
cls fna
rco 0

and as far as I can see, this is what makes it forward
into the paging-system when the rco-timer expires.
Am I wrong???

 

[acewarlock]

I don't think you can forward out-side call to a acod# or feature code, have to to a DN#."

As far as the system is concerned they are DN's, and other things would control them.

They must be able to do it as it is working except for going to to the ATTN.

Why change the engine if all you need is to change the spark plugs.

 

[johnpoole]

i had to print that one.. ld 58 doesn't happen ever day.. do you have fba on the set? post one set.. and what is the nit treatment IF you have a 2250.. i might test, fnad hnt then set hunt to 88.. does it happen every call? and after how many rings? prt the tnb of 88?... the paging system could have a ring no answer transfer.. some of those meet me systems did.. nothing you posted looks like it includes a path back to the operator... is the console in nights when this is a problem?

john poole
bellsouth business
columbia,sc

 

[geirendre]

Thanks for responding everyone
Here's how a set looks like:

DES  M3904
TN   004 0 08 12
TYPE 3904
CDEN 8D
CTYP XDLC
CUST 0
FDN  88
TGAR 0
LDN  NO
NCOS 1
SGRP 0
RNPG 7
SCI  0
SSU
LNRS 16
XLST
SFLT NO
CAC_CIS 3
CAC_MFC 0
CLS  TLD FBD WTA LPR PUA MTD FNA HTD ADD HFA GRLA CRPD STSA
     MWA LMPN RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG1
     POD DSX VMD CMSD SLKD CCSD SWD LNA CNDA
     CFTD SFD MRD DDV CNID CDCA MSID DAPA BFED RCBD
     ICDD CDMD MCTD CLBD AUTU
     GPUD DPUD DNDD CFXA ARHD FITD CLTD ASCD
     CPFA CPTA ABDD CFHD FICD NAID DNAA BUZZ AGRD MOAD
     UDI RCC HBTD AHD IPND  DDGA NAMA MIND PRSD NRWD NRCD NROD
     DRDD EXR0
     USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTC DNDY DNO3 MCBN
     FDSD NOVD CDMR
CPND_LANG ROM
RCO  0
HUNT
PLEV 02
CSDN
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 3
MLNG DNM
DNDR 0
KEY  00 SCR 3052 0     MARP
        CPND
          CPND_LANG ROMAN
            NAME Willie Coyote
            XPLN 27
            DISPLAY_FMT FIRST,LAST
        ANIE 0
     01 ADL 16  012341234
     02 ADL 16  88
     03 ADL 16  043214321
     04 ADL 16  012321232
     05 ADL 16  2
     06 ADL 16
     07 ADL 16
     08 ADL 16
     09 ADL 16
     10 ADL 16
     11 ADL 16
     12
     13
     14
     15
     16 MWK 7000
     17 TRN
     18 AO6
     19 CFW 16  090123123
     20 RGA
     21 PRK
     22 RNP
     23 SSU 0001
     24 PRS
     25 CHG
     26 CPN
     27
     28
     29
     30
     31
DATE 28 FEB 2003

Print the DN 88 looks like this:

REQ: prt
TYPE: dnb
CUST 0
DN   88
DATE
PAGE
DES
DN   88
TYPE FFC
FEAT RPAX

And the relevant FFC-codes:

OVRD
RPAX 88
RPAN 89
ITXX

The E&M route to the paging-system is like this:

TYPE RDB
CUST 00
ROUT 10
DES  PAGIN
TKTP TIE
NPID_TBL_NUM   0
ESN  NO
RPA  YES
CNVT NO
SAT  NO
RCLS EXT
VTRK NO
NODE
DTRK NO
ISDN NO
PTYP ATT
AUTO NO
DNIS NO
ICOG OGT
SRCH LIN
STEP
ACOD 6997
TARG
CLEN 1
OABS
INST
SIGO STD
STYP SDAT
MFC  NO
TIMR ICF  512
     OGF  512
     EOD  13952
     DSI  1536
     NRD  10112
     DDL  70
     ODT  4096
     RGV  640
     GTO  896
     GTI  896
     SFB  3
     IENB  5
     TFD  0
     VSS  0
     VGD  6
     EESD  1024
SST  5 0
DTD  NO
SCDT NO
2 DT NO
NEDC ETH
FEDC ETH
CPDC NO
DLTN NO
HOLD 02 02 40
SEIZ 02 02
SVFL 02 02
CDR  NO
NATL YES
SSL
CFWR NO
IDOP NO
VRAT NO

PAGE 002

MUS  NO
PANS YES
MANO NO
FRL  0 0
FRL  1 0
FRL  2 0
FRL  3 0
FRL  4 0
FRL  5 0
FRL  6 0
FRL  7 0
OHQ  NO
OHQT 00
TTBL 0
ATAN NO
OHTD NO
PLEV 2
OPR  YES
ALRM NO
ART  0
PECL NO
DCTI 0
TIDY 6997 10
ATRR NO
TRRL NO
SGRP 0
  DTOC NO
  CTOC ANIO
  COAT NO
AACR NO

And the E&M TN:

DES  PAGIN
TN   004 0 01 00
TYPE TIE
CUST 0
XTRK XFEM
EMTY TY1
CPAD COUT
TRK  ANLG
NCOS 0
RTMB 10 1
TGAR 0
SIGL EM4
STRO IMM
SUPN YES
AST  NO
IAPG 0
CLS  CTD DTN ECD WTA LPR APN THFD XREP SPCD
     P10 NTC
TKID
AACR NO
DATE NO DATE

And last the NIT-block:

TYPE NIT_DATA
CUST 00
NIT1 7000
TIM1 08 00
NIT2 20000
TIM2 12 00
NIT3 3200
TIM3 20 00
NIT4
TIM4
RPNS NO
ENS NO

There is no Consoles connected, so calls receives NIT-treatment all day.
DN 7000 is the MerMail, while 20000 and 3200 are DSC
to other sites.
We can tell that the calls end up here in the NIT because
between 0800 and 1200 they end up in the mailboxes, and
after 1200 they go to the other sites.