Q: Are you using your own CA? What is the subject of the certificate? Is there any subject alternative name specified, if so, what is it? When they are prompted with this message in the browser, are they getting the continue button, or is it completely blocking access to the site? Is the front end server hosting OWA running Win2000 or 2003? WHat is the EXACT text of the error page that comes up?
"So they can go to
and the certifiacte is there all is good"
Q: Does site.domain.com reflect a public or private domain name?
"but they to
and they get the This certificate is not valid."
Q: Are they attempting by actually using a NetBIOS name as your example here, or are they trying something like
There are two possible solutions here that I think are probable, but they are dependent on the configuration of your certificate, so in order to take you down the correct path, I need the answers to my questions above, and if possible, the following command's output (this will actually tell me everything I need to know):
certutil -v -store MY > MY.txt & MY.txt
If you have certutil installed on your box, this will run the command, output it to a file, then open the text file for easy and immediate copy
Most likely you are looking at a name mismatch. I suspect your certificate has the subject matching the site.domain.com name, which is why access is allowed in. When you attempt to access using the internal name, the subject does not match, and no subject alternative name is defined, thereby prompting you with the error.
Oh I just noticed too, you mentioned an http address...if they are potentially accessing using both, you need to ensure that you do not have the website configured to required SSL...if you do, http will not work. HOWEVER, if your site is accessed externally, such as by the general public, if you configure a site to not require https, they will get access via http as well...http of course bypasses your certificate, and therefore the SSL channel...
If a site is configured to require SSL, http cannot be used....
-Brandon Wilson
MCSE:Security00/03
MCSA:Messaging00
MCSA:Security03
A+