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Spontaneous Reboot

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slider33

IS-IT--Management
Oct 22, 2002
4
US
I've been using XP for about a year now and I'm having a recurring problem with spontaneous reboot. Whether I'm using the computer or it's idle it will reboot by itself sometimes. This happens about once or twice a week. I've tried replacing the memory and power supply. It doesn't have anything to do with the voltage coming out of the wall as I am on a battery UPS. Does anyone else here have that problem?
 
If you are having a reboot problem and have done what you have stated above, and you have done a virus scan and are sure you are clean, I would continue to check out your hardware for fault.
Normally a problem like this is hardware based.

Do you have ANY idea if there are similarities in activity when it happens?
Sound related?
Online?
On a network?

More details needed to try to help you from here.

Also, do a site search, there is some good advice from others who have experienced the same problem.
Kimber

The more I learn,I realize how much more there is to know!
 
My computer is virus free as far as I can tell. Sometimes it happens when I'm online via a modem but other times it happens when offline and the computer is sitting idle. It's a Pentium 3 system at 866 MHz and I have a 300 watt power supply. Should I get a 400 watt? That's the only thing I can think of at this point. The event viewer doesn't show anything relevant to the time it happens but sometimes it will show that write caching has been disabled on the hard drive.
 
If you are using APC, we weary. I am not knowledgeable to personal UPSs but two out of our three Matrix USPs (larger UPSs) have dropped power to the devices without notice because the electronics have failed. Don't discount the UPS. You might have not noticed it because it isn't a complete drop but it is enough for the computer to restart.
 
While in your Event viewer also check any "Information" line that mentions "savedump" and you might find reference to "recovered from a bug check". This is the Stop Error that caused your problem.

You can also turn off "automatically restart after an error" so it will just halt at the fault and display the full Stop Error and blue screen.

Right-click My Computer, and then click Properties .
On the Advanced tab, click Settings under Startup and Recovery .
Click to clear the Automatically restart check box under System failure , and then click OK . The error message on a blue screen should remain on the screen so you can record the error information.
 
I had a user with a similar issue, and it turned out to be an overheating problem. There was not enough room for air circulation at the back of the computer. Moved the computer to where there was plenty of air circulation, and problem went away.
Is it Happy Hour yet?
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