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SP4 Setup Error

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rayway

Technical User
Jul 25, 2002
40
US
When trying to install install SP4 on W2K Prof I get the following error messages.

Program Error
sp4iis.exe has generated errors and will be closed by Windows. You need to restart the program. An error log is being created.


Service Pack 4 Setup Error
Select 'OK' to undo the changes that have been made, or select 'Cancel' to quit. If you select 'Cancel', your system will be left in a partially updated state and may not work correctly.

The relevant portion of the svcpack.log file is shown below>

Starting process: sptsupd.exe
***

Return Code = 0
***

Starting process: C:\WINNT\system32\sp4iis.exe -l
***

Return Code = 3221225477
***

DoInstallation:RunInfProcesses for ProcessesToRun Failed
***

Service Pack 4 Setup encountered an error: An error in updating your system has occurred.
***

Failed Deleting C:\WINNT\system32\msiinst.tmp 2
***

VerifySize: Unable to verify size: Source = NULL: c:\winnt\oem47.cat

***

An error in updating your system has occurred.

Select 'OK' to undo the changes that have been made, or select 'Cancel' to quit. If you select 'Cancel', your system will be left in a partially updated state and may not work correctly.
***

Message displayed to the user: An error in updating your system has occurred.

Select 'OK' to undo the changes that have been made, or select 'Cancel' to quit. If you select 'Cancel', your system will be left in a partially updated state and may not work corr
***

User Input: OK
***

Starting process: C:\WINNT\$NtServicePackUninstall$\spuninst\spuninst.exe /~ -u
***

Dirty Uninstall was successful

***

I have tried running this update a number of times, even in Safe Mode and still get the same errors.

Any ideas???
 
Are there any entries in the event log files referencing registry permissions?
 
I found that same post earlier and tried it but it did not work.
 
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