SP2 and Norton Antivirus Error Message 1

[shdhawk]

Hello,

I keep getting the below message, running Antivirus 2004 and SP2, it came up about a week after I installed SP2, however now the message will not go away, It keeps coming back every 10 seconds, I disabled all the security nofication stuff new with XP in the control panel, theres a few references tot his on Nortons site, but none describe what I see... any ideas?

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Security Alert
Your computer is at risk in the following areas:

-Virus Protection is turned off

Open your norton Product to resolve these issues.

[X] Do not share Norton security status with other products (Recommeneded)
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[linney]

If you know what you are doing and are experienced in computers you could just Stop and Disable the Security Center Service.

Do make sure that your Virus Software is protecting you and is up to date.


883792 - Frequently asked questions about Windows Security Center

http://support.microsoft.com/default.aspx?scid=kb;en-us;883792&Product=windowsxpsp2

Q: What about Symantec? Why does Windows Security Center not detect the status of Norton products?
A: Symantec’s product status architecture is unique among firewall and antivirus manufacturers and requires a different approach to guarantee detection of Symantec products. Symantec is in the process of developing WMI providers and has plans to distribute the WMI providers to all active customers shortly after Windows XP SP2 releases. The Symantec WMI providers will enable full detection by Windows Security Center for active Norton customers.

Without the updated WMI providers, Windows Security Center will detect only whether Norton products exist. No status detection will be available. You will receive a “red alert” message because Windows XP could not detect an up-to-date and active antivirus program.

 

[jimh722]

I've had a similar problem. After installing SP2, I got an error message telling me there was a problem with Norton Internet Security and I should uninstall and reinstall it. After the uninstall, it won't reinstall. The error message reads "MSI must be launched from startup". When I tried launching the setup program from startup instead of the CD, I got the same error message then an installation abort. I tried uninstalling SP2 and reinstalling it. Tried turning off the firewall for SP2 first and installing Norton again. Still the same error. Any ideas?

 

[linney]

Try this.

http://service1.symantec.com/SUPPOR...s 98/Me/2000/XP&src=csm&pcode=nis&svy=&csm=no