Softconsole

[ke4qfp]

Does anyone know if it's possible to forward the softconsole to an extension? Thanks for your help.

 

[big70]

Please more info.

Softconsole is just a program thats connected to a user.
Its importand how the calls are comming in.

Straigt to the extension or are they huntgroup calls.
I always make a button on the phone.

With callfw-all or huntgroupnightservice.

Greets Peter

 

[CarGoSki]

The softconsole is meant to be used in conjunction with a hard phone. What exactly are you trying to forward?

 

[ke4qfp]

We do have a hard phone associated so my question is do can I forward the main number or do I forward the hard phone extension number, which is different from the main number? Thanks for your help.

 

[big70]

The numbers are diffrent do that mean the main number is a huntgroup with extension in it.


If you cfw a extension and want huntgroup calls also follow, then you need to tick (callforward Huntgroupcalls) at the properties of the user.

Greets Peter

 

[intrigrant]

If you only want to divert all calls of the SoftConsole to a internal number then activate FollowMe.
In the SoftConsole go in the Directory window and rightclick on the SoftConsole user, select properties and activate the FollowMe function, read the SoftConsole Help manual.