Slow performance

[BMK]

I have a Windows 2KP/Office 2K machine. Recently, when having opened the "save as" dialog box when I click on "save in" it takes nearly a minute for the next dialog box to come up. Any ideas what may have gone wrong to cause this. How can I speed up this function? Thanks.

 

[butchrecon]

What type of system. IE.. Processor, RAM, and HDD? Please let us (Tek-tips members) know if the solutions we provide are helpful to you. Not only do they help you but they may help others.


James Collins
Computer Hardware Engineer
A+, MCP

email: butchrecon@skyenet.net

 

[BMK]

Toshiba Satellite 4280 XDVD, PIII, 550MHz, 64MB RAM, 6GB HD.

 

[butchrecon]

Laptop huh?! Did you just upgrade to Win2K? Please let us (Tek-tips members) know if the solutions we provide are helpful to you. Not only do they help you but they may help others.


James Collins
Computer Hardware Engineer
A+, MCP

email: butchrecon@skyenet.net

 

[BMK]

Windows 2KP came installed on this laptop. I've tried rebooting and repairing Ofc 2K with no noticeable increase in performance.

 

[butchrecon]

Have you recently shutdown any services? Please let us (Tek-tips members) know if the solutions we provide are helpful to you. Not only do they help you but they may help others.


James Collins
Computer Hardware Engineer
A+, MCP

email: butchrecon@skyenet.net

 

[a073235]

If you have Norton AntiVirus or the Novell Client on this machine I can provide several examples that give that exact symptom - let me know (don't want to bore you if not

Heath Racine
Principal Systems Engineer
Fidelity Investments Systems Company/
Desktop and Mobile Platforms

 

[BMK]

I have Norton Anti-Virus installed. Thanks.

 

[a073235]

1) Assuming this meachine is part of a network, make sure you have file system real-time protection enabled only on the local hard drive - if it's enabled on network drives you'll see this delay in the save dialogs or anywhere else a list of network drives is presented. For NAV v7.5, this option is at the bottom of the window under "Configure\File System Realtime Protection", not sure on other versions.

2) Make sure your network provider order has MS first: the "HKLM\SYSTEM\CurrentControlSet\Control\NetworkProvider\Order\ProviderOrder” registry key should look like "LanmanWorkstation,other,other".

3) Make sure you don"t have one or more optical drives with discs let in them - they get re-scanned every time you bring up this dialog.

Other general performance enhancers (not specific to your symptom):

3) Disable web view by setting "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced\WebView" to "0". Takes a lot of effort displaying this pretty little previews and stuff

4) Disable menu transition effects from "Start\Settings\Control Panel\Display\Effects"

Hope this helps!
Heath Racine
Principal Systems Engineer
Fidelity Investments

 

[Guest_imported]

Hi Heath, I have the same problem as BMK above with the save as taking long.. I have a windows 2000 professional desktop. I have norton antivirus corporate edition, and have tried your suggestions but I still have the problem. Would you happen to know what else might be causing this?

Another problem I have is that every time I reboot my machine, I get a message about need to increase virtual memory size. Not sure what to do..

Any help is greatly appreciated.
-alex
shoretstpath@yahoo.com

 

[a073235]

Hi Alex - do you use the Novell NetWare Client...? If so I have a few more tips I can post, otherwise it may be application related. Also, what sort of drives are you mapping - any UNIX/SAMBA connections...? Oh yeah, make sure "Start\Settings\Control Panel\Administrative Tools\Local Security Policy\Security Settings\Local Policy\Security Options\Amount of idle time required before disconnecting session" is set to "0" so your drives don't disconnect/reconnect on the fly. Heath
Principal Systems Engineer
Desktop and Mobile Platforms