Slow close of Excel XP files

[mgoblue]

New WinXP PCs, Office XP: when closing an Excel (and sometimes Word) document, it can take over a minute to close!! These files are on a small (50 node) NT network, and 98 PCs with Office 97 work fine, and XP PC's with Office 97 or Office 2000 work fine. I have stopped the task scheduler service, and removed the namespace registry key (see

http://www.experts-exchange.com/Applications/MS_Office/Q_20287468.html),

but am still having the same problem....not as often though. Some PCs have Office SP1, some don't, some have Office SP2...same problem on all. Any ideas?

 

[xlhelp]

Beginning to sound like a broken record. Is Journalling enabled in Outlook, Is Journalling enabled in Outlook, Is Jou.....

If it is, need to disable it.

 

[mgoblue]

Forgot to mention that too....No journaling is not enabled...at least I don't think so. From Tools, Options, Journaling button, none of the listed items are checked. So I am guessing that it is not enabled. Is there another way to verify?

 

[xlhelp]

No, that would be it.

Check out this link to see if it applies:

http://support.microsoft.com/default.aspx?scid=kb;en-us;Q212147

Is Norton AV installed. Disable it and see if performance improves.

And don't laugh... but clean out Temporary Internet files and see if performance improves

 

[mgoblue]

Sorry for the delay in responding....that didn't work either. Any other ideas?

 

[mgoblue]

Solution found!!! Windows XP Service Pack 1! Installed the service pack and Excel works great now!