Here is what the vendor sent for tracing
Toll Free no audio
Summary:
Request: Invite
Request URI: sip:1113218888402822@10.254.11.36
From: "name" <sip:1344@10.254.11.36>;tag=32c03a667e516938
To: <sip:1113218888402822@10.254.11.36>
Call-ID: e06a94d520b826932e9fe03fc843b83d
CSeq: 1723872074 INVITE
Contact: "name" <sip:1344@10.10.100.10:5060;transport=udp>
P-Asserted-Identity: "S+A Eng." <sip:7783720103@10.10.100.10:5060>
SDP IP: 10.10.100.10
SDP Port: 49154
Detail Data:
---- ETH ----
Destination Address: 00-1B-21-02-CB-DC
Source Address: 00-12-01-A1-D2-00
---- 802.1Q Virtual LAN ----
81-00 = 8100h [33024d] Type
{100. ....}= 04h [004d] Priority
{...0 ....}= 00h [000d] CFI
ID:
{.... 0001}= 01h [001d] bits 11-8
{1111 0100}= F4h [244d] bits 7-0
ID = 1F4h [500d]
08-00 = 800h [2048d] Protocol Type: Internet IP (IPv4)
---- IPv4 ----
---- IP header ----
{0100 ....}= 04h [004d] Version: IP Internet Protocol
{.... 0101}= 05h [005d] Header length: in 32 bit units - must be 5 or more
---- Type of Service ----
{100. ....}= 04h [004d] Precedence: Flash override
{...0 ....}= 00h [000d] Delay: Normal
{.... 1...}= 01h [001d] Throughput: High
{.... .0..}= 00h [000d] Reliability: Normal
{.... ..0.}= 00h [000d] ECN Capable Transport(ECT): No
{.... ...0}= 00h [000d] Congestion Experienced(CE): No
03-CF = 3CFh [975d] Total length: in octets, including header length - must not be less than 20
74-AE = 74AEh [29870d] Identification
{0... ....}= 00h [000d] reserved: valid
{.0.. ....}= 00h [000d] Don't Fragment (DF bit): May Fragment
{..0. ....}= 00h [000d] More Fragments (MF bit)
Fragment offset:
{...0 0000}= 00h [000d] bits 12-8
{0000 0000}= 00h [000d] bits 7-0
Fragment offset = 00h [000d]: in 64 bits units
{0101 1111}= 5Fh [095d] Time to live: Hops
{0001 0001}= 11h [017d] protocol: UDP (User Datagram)
5E-B2 = 5EB2h [24242d] Header checksum: checksum is correct
source ip address: 10.10.100.10
destination ip address: 10.254.11.36
---- IP datagram ----
---- UDP ----
---- UDP header ----
13-C4 = 13C4h [5060d] source port
13-C4 = 13C4h [5060d] destination port
03-BB = 3BBh [955d] length: octets include header (not less than 8)
00-00 = 00h [000d] checksum: checksum is not present
---- UDP datagram ----
---- SIP ----
INVITE sip:1113218888402822@10.254.11.36 SIP/2.0
Via: SIP/2.0/UDP 10.10.100.10:5060;rport;branch=z9hG4bKb574c56f6aa81020d7d5eba8fab412ec
From: "name" <sip:1344@10.254.11.36>;tag=32c03a667e516938
To: <sip:1113218888402822@10.254.11.36>
Call-ID: e06a94d520b826932e9fe03fc843b83d
CSeq: 1723872074 INVITE
Contact: "name" <sip:1344@10.10.100.10:5060;transport=udp>
Max-Forwards: 70
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, NOTIFY, INFO, UPDATE
Content-Type: application/sdp
Supported: timer,100rel
User-Agent: IP Office 8.1 (56)
P-Asserted-Identity: "S+A Eng." <sip:7783720103@10.10.100.10:5060>
Content-Length: 298
v=0
o=UserA 2700914256 771711307 IN IP4 10.10.100.10
s=Session SDP
c=IN IP4 10.10.100.10
t=0 0
m=audio 49154 RTP/AVP 0 8 18 4 101
a=rtpmap:0 PCMU/8000
a=rtpmap:8 PCMA/8000
a=rtpmap:18 G729/8000
a=fmtp:18 annexb=no
a=rtpmap:4 G723/8000
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
Local no audio
Summary:
Request: Invite
Request URI: sip:111327807010331@10.254.11.36
From: "name" <sip:1344@10.254.11.36>;tag=0a2e9998d54978d1
To: <sip:111327807010331@10.254.11.36>
Call-ID: 5170b22c7de659a4dece187dbc4249c9
CSeq: 2006909703 INVITE
Contact: "name" <sip:1344@10.10.100.10:5060;transport=udp>
P-Asserted-Identity: "S+A Eng." <sip:7783720103@10.10.100.10:5060>
SDP IP: 10.10.100.10
SDP Port: 49154
Detail Data:
---- ETH ----
Destination Address: 00-1B-21-02-CB-DC
Source Address: 00-12-01-A1-D2-00
---- 802.1Q Virtual LAN ----
81-00 = 8100h [33024d] Type
{100. ....}= 04h [004d] Priority
{...0 ....}= 00h [000d] CFI
ID:
{.... 0001}= 01h [001d] bits 11-8
{1111 0100}= F4h [244d] bits 7-0
ID = 1F4h [500d]
08-00 = 800h [2048d] Protocol Type: Internet IP (IPv4)
---- IPv4 ----
---- IP header ----
{0100 ....}= 04h [004d] Version: IP Internet Protocol
{.... 0101}= 05h [005d] Header length: in 32 bit units - must be 5 or more
---- Type of Service ----
{100. ....}= 04h [004d] Precedence: Flash override
{...0 ....}= 00h [000d] Delay: Normal
{.... 1...}= 01h [001d] Throughput: High
{.... .0..}= 00h [000d] Reliability: Normal
{.... ..0.}= 00h [000d] ECN Capable Transport(ECT): No
{.... ...0}= 00h [000d] Congestion Experienced(CE): No
03-CE = 3CEh [974d] Total length: in octets, including header length - must not be less than 20
7F-86 = 7F86h [32646d] Identification
{0... ....}= 00h [000d] reserved: valid
{.0.. ....}= 00h [000d] Don't Fragment (DF bit): May Fragment
{..0. ....}= 00h [000d] More Fragments (MF bit)
Fragment offset:
{...0 0000}= 00h [000d] bits 12-8
{0000 0000}= 00h [000d] bits 7-0
Fragment offset = 00h [000d]: in 64 bits units
{0101 1111}= 5Fh [095d] Time to live: Hops
{0001 0001}= 11h [017d] protocol: UDP (User Datagram)
53-DB = 53DBh [21467d] Header checksum: checksum is correct
source ip address: 10.10.100.10
destination ip address: 10.254.11.36
---- IP datagram ----
---- UDP ----
---- UDP header ----
13-C4 = 13C4h [5060d] source port
13-C4 = 13C4h [5060d] destination port
03-BA = 3BAh [954d] length: octets include header (not less than 8)
00-00 = 00h [000d] checksum: checksum is not present
---- UDP datagram ----
---- SIP ----
INVITE sip:111327807010331@10.254.11.36 SIP/2.0
Via: SIP/2.0/UDP 10.10.100.10:5060;rport;branch=z9hG4bK256dbde15678b0aba2e8d46dd4245fc2
From: "name" <sip:1344@10.254.11.36>;tag=0a2e9998d54978d1
To: <sip:111327807010331@10.254.11.36>
Call-ID: 5170b22c7de659a4dece187dbc4249c9
CSeq: 2006909703 INVITE
Contact: "name" <sip:1344@10.10.100.10:5060;transport=udp>
Max-Forwards: 70
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, NOTIFY, INFO, UPDATE
Content-Type: application/sdp
Supported: timer,100rel
User-Agent: IP Office 8.1 (56)
P-Asserted-Identity: "S+A Eng." <sip:7783720103@10.10.100.10:5060>
Content-Length: 299
v=0
o=UserA 3952385945 1413827740 IN IP4 10.10.100.10
s=Session SDP
c=IN IP4 10.10.100.10
t=0 0
m=audio 49154 RTP/AVP 0 8 18 4 101
a=rtpmap:0 PCMU/8000
a=rtpmap:8 PCMA/8000
a=rtpmap:18 G729/8000
a=fmtp:18 annexb=no
a=rtpmap:4 G723/8000
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
LD good call
Summary:
Request: Invite
Request URI: sip:1113214164878151@10.254.11.36
From: "name" <sip:1344@10.254.11.36>;tag=36d16fdc706f3c4e
To: <sip:1113214164878151@10.254.11.36>
Call-ID: be3e816d5b84db55eac9cd62e22a83ff
CSeq: 989685916 INVITE
Contact: "name" <sip:1344@10.10.100.10:5060;transport=udp>
P-Asserted-Identity: "S+A Eng." <sip:7783720103@10.10.100.10:5060>
SDP IP: 10.10.100.10
SDP Port: 49154
Detail Data:
---- ETH ----
Destination Address: 00-1B-21-02-CB-DC
Source Address: 00-12-01-A1-D2-00
---- 802.1Q Virtual LAN ----
81-00 = 8100h [33024d] Type
{100. ....}= 04h [004d] Priority
{...0 ....}= 00h [000d] CFI
ID:
{.... 0001}= 01h [001d] bits 11-8
{1111 0100}= F4h [244d] bits 7-0
ID = 1F4h [500d]
08-00 = 800h [2048d] Protocol Type: Internet IP (IPv4)
---- IPv4 ----
---- IP header ----
{0100 ....}= 04h [004d] Version: IP Internet Protocol
{.... 0101}= 05h [005d] Header length: in 32 bit units - must be 5 or more
---- Type of Service ----
{100. ....}= 04h [004d] Precedence: Flash override
{...0 ....}= 00h [000d] Delay: Normal
{.... 1...}= 01h [001d] Throughput: High
{.... .0..}= 00h [000d] Reliability: Normal
{.... ..0.}= 00h [000d] ECN Capable Transport(ECT): No
{.... ...0}= 00h [000d] Congestion Experienced(CE): No
03-CF = 3CFh [975d] Total length: in octets, including header length - must not be less than 20
38-45 = 3845h [14405d] Identification
{0... ....}= 00h [000d] reserved: valid
{.0.. ....}= 00h [000d] Don't Fragment (DF bit): May Fragment
{..0. ....}= 00h [000d] More Fragments (MF bit)
Fragment offset:
{...0 0000}= 00h [000d] bits 12-8
{0000 0000}= 00h [000d] bits 7-0
Fragment offset = 00h [000d]: in 64 bits units
{0101 1111}= 5Fh [095d] Time to live: Hops
{0001 0001}= 11h [017d] protocol: UDP (User Datagram)
9B-1B = 9B1Bh [39707d] Header checksum: checksum is correct
source ip address: 10.10.100.10
destination ip address: 10.254.11.36
---- IP datagram ----
---- UDP ----
---- UDP header ----
13-C4 = 13C4h [5060d] source port
13-C4 = 13C4h [5060d] destination port
03-BB = 3BBh [955d] length: octets include header (not less than 8)
00-00 = 00h [000d] checksum: checksum is not present
---- UDP datagram ----
---- SIP ----
INVITE sip:1113214164878151@10.254.11.36 SIP/2.0
Via: SIP/2.0/UDP 10.10.100.10:5060;rport;branch=z9hG4bK759a7e6b2c22bcb61050fc5f8e6d93be
From: "name" <sip:1344@10.254.11.36>;tag=36d16fdc706f3c4e
To: <sip:1113214164878151@10.254.11.36>
Call-ID: be3e816d5b84db55eac9cd62e22a83ff
CSeq: 989685916 INVITE
Contact: "name" <sip:1344@10.10.100.10:5060;transport=udp>
Max-Forwards: 70
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, NOTIFY, INFO, UPDATE
Content-Type: application/sdp
Supported: timer,100rel
User-Agent: IP Office 8.1 (56)
P-Asserted-Identity: "S+A Eng." <sip:7783720103@10.10.100.10:5060>
Content-Length: 299
v=0
o=UserA 3717427243 3212097672 IN IP4 10.10.100.10
s=Session SDP
c=IN IP4 10.10.100.10
t=0 0
m=audio 49154 RTP/AVP 0 8 18 4 101
a=rtpmap:0 PCMU/8000
a=rtpmap:8 PCMA/8000
a=rtpmap:18 G729/8000
a=fmtp:18 annexb=no
a=rtpmap:4 G723/8000
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15