Siemens Hipath 4000v4 unable to perform trunk to trunk transfer

[JW22]

We are unable to transfer (consultation) external calls. We can transfer internal calls. The external call rings at the future stn and when the transferring stn hangs up to transfer the call, the call is cut (not possible shows on the screen).

We have TTT in the COS of our trunk and transferring stn.

COT: 100 INFO: 100-DIUS2/DIUN2 TELKOM EURO ISDN
DEVICE: S2COD SOURCE: DB
PARAMETER:
RECALL IF USER HANGS UP IN CONSULTATION CALL RCL
TRUNK CALL TRANSFER XFER
TRUNK SIGNALING ANSWER ANS
KNOCKING OVERRIDE POSSIBLE KNOR
CALL EXTEND ONLY FOR CALL STATE CEOC
CALL EXTEND FOR BUSY, RING OR CALL STATE CEBC
REGENERATED CO DIALTONE ON OUTGOING SEIZURE COTN
DON'T RELEASE CALL TO BUSY HUNT GROUP BSHT
SEND NO NODE NUMBER TO PARTNER LWNC
INCOMING CIRCUIT FROM SYSTEM WITHOUT LCR NLCR
CALL EXTENSION BY AC TO BUSY STATION WITH CAMP-ON CECO
INCOMING CDR BY ZONE OR FROM LINE ICZL
INCOMING CDR ACTIVATE PER TRUNK ICZO
USE DEFAULT NODE NUMBER OF LINE DFNN
B-CHANNEL NEGOTIATION (PREV. PREFERRED-PREFERRED COLLISION) BCNE
NO NOTIFICATION FOR CONFERENCE SUPPL. SERVICE NOCI
NO OUTGOING CALLTRANSFER INFOS ( REMOTE HOLD/ECT) NOCT
CONVERT ALTERNATE ROUTING ON ERROR TO CFU ARCF
NO TONE NTON

We have installed the latest Hipath 4000 patches.

thank you for your assistance

 

[JW22]

thank you - we would like to fix it properly. Will create this COT and test. Will let you know, tx

 

[donb01]

Just a comment on the last post from the OP. You say you are blind transferring the call. I would ask you to try staying on the line until someone on the other side answers, say "I'm transferring a call to you" and then hang up.

If that call then goes through there is some handshaking issue.

Same issue, but completely unrelated, I have a network of Hicom 300 systems and then installed one ba$tard Hicom 150 in the mix. Siemens told me they would not support it unless I upgraded the software at all of my sites to the same version (after I bought both it, and the T1 trunk for the CorNet). I of course figured out how to program the trunk in the system myself and turn it on (with maybe just a few hints my way from the techs) - it worked just fine for 10 years, but did not like blind transfers and would drop the call about 50% of the time if you just hit transfer, dialed an extension, and hung up, but it was fine if you announced the call first so the connection had a chance to set up fully.

I'm assuming if you can actually hit transfer, get a dial tone, dial your destination number, and hear it ring that the call really is transferring properly but there is just an issue with the handshaking or call supervision during the transfer. If the other side picks up the phone the call probably will not drop.

 

[JW22]

hi, whether we transfer blindly or with announcement - both have the same result viz. call is not transferred, but comes returns to the transferring party.

Created the new COT to match the one on the site that has this working - still not successful.

Tried adding DSDL to COT - not successful.

thanks again for all the help

 

[JW22]

Hi, have added regens of system as requested:

In answer to "iamnotthere": we can perform a conference with the same trunks.

We have tried announced transferring, but it still doesn't join the two parties.

We try using the transfer and the consultation function - both don't allow a complete transfer.
tx

COT: 100 INFO: 100-DIUS2/DIUN2 TELKOM EURO ISDN
DEVICE: S2COD SOURCE: DB
PARAMETER:
RECALL IF USER HANGS UP IN CONSULTATION CALL RCL
TRUNK CALL TRANSFER XFER
TRUNK SIGNALING ANSWER ANS
KNOCKING OVERRIDE POSSIBLE KNOR
CALL EXTEND ONLY FOR CALL STATE CEOC
CALL EXTEND FOR BUSY, RING OR CALL STATE CEBC
REGENERATED CO DIALTONE ON OUTGOING SEIZURE COTN
DON'T RELEASE CALL TO BUSY HUNT GROUP BSHT
SEND NO NODE NUMBER TO PARTNER LWNC
INCOMING CIRCUIT FROM SYSTEM WITHOUT LCR NLCR
CALL EXTENSION BY AC TO BUSY STATION WITH CAMP-ON CECO
INCOMING CDR BY ZONE OR FROM LINE ICZL
INCOMING CDR ACTIVATE PER TRUNK ICZO
B-CHANNEL NEGOTIATION (PREV. PREFERRED-PREFERRED COLLISION) BCNE
TRANSFER ALLOWED WITHOUT DISCONNECT SUPERVISION TWDS
NO NOTIFICATION FOR CONFERENCE SUPPL. SERVICE NOCI
NO OUTGOING CALLTRANSFER INFOS ( REMOTE HOLD/ECT) NOCT
CONVERT ALTERNATE ROUTING ON ERROR TO CFU ARCF
NO TONE NTON


<reg-tdcsu;
REG-TDCSU;
H500: AMO TDCSU STARTED
ADD-TDCSU:NEW ,1-01-025-0,100,100,0,0,10,1,1,"TELKOM ISDN ",99
,ETSI,1,,NONE,,,,GDTR,N,CO,NONE,N,0,
,,,,,
,31,MANY,99,2,1,1,EMPTY,100,10,N,
,,,,,16,8,1,10,,EC&G711&G729AOPT
,"",1,CIR,Y,TRADITIO,S2COD,
1&&30
,Y,1,1,0,0,0,0,0
;
ADD-TDCSU:NEW ,1-01-025-1,100,100,0,0,10,1,1,"TELKOM ISDN2",99
,ETSI,1,,NONE,,,,GDTR,N,CO,NONE,N,0,
,,,,,
,31,MANY,99,2,1,1,EMPTY,100,10,N,
,,,,,16,8,1,10,,EC&G711&G729AOPT
,"",1,CIR,Y,TRADITIO,S2COD,
1&&30
,Y,1,1,0,0,0,0,0
;
ADD-TDCSU:NEW ,1-02-049-0,100,100,0,0,10,1,1,"TELKOM ISDN3",99
,ETSI,1,,NONE,,,,GDTR,N,CO,NONE,N,0,
,,,,,
,31,MANY,99,2,1,1,EMPTY,100,10,N,
,,,,,16,8,1,10,,EC&G711&G729AOPT
,"",4,CIR,Y,TRADITIO,S2COD,
1&&30
,Y,1,1,0,0,0,0,0
;
ADD-TDCSU:NEW ,1-02-049-1,100,100,0,0,10,1,1,"HUGE ",99
,ETSI,1,,NONE,,,,GDTR,N,CO,NONE,N,0,
,,,,,
,31,MANY,99,2,1,1,EMPTY,100,5,N,
,,,,,16,8,1,10,,EC&G711&G729AOPT
,"",2,CIR,Y,TRADITIO,S2COD,
1&&30
,Y,1,7,0,0,0,0,0
;
ADD-TDCSU:NEW ,1-03-025-0,100,100,0,0,10,1,1,"BSN ",0
,ETSI,8,,NONE,,,,GDTR,N,CO,NONE,N,0,
,,,,,
,31,MANY,10,2,1,1,EMPTY,100,6,N,
,,,,,16,8,1,10,,EC&G711&G729AOPT
,"",3,CIR,Y,TRADITIO,S2COD,
1&&30
,N,1,3,0,0,0,0,0
;
ADD-TDCSU:NEW ,1-03-025-1,151,151,0,0,10,1,1,"QUINTUM COD ",220
,ETSI,1,,NONE,,,,GDTR,N,CO,NONE,N,0,
,,,,,
,31,MANY,220,0,1,1,EMPTY,151,1,N,
,,,,,16,8,1,10,,EC&G711&G729AOPT
,"",7,CIR,Y,TRADITIO,S2COD,
1&&30
,N,1,20,0,0,0,0,0
;

AMO-TDCSU-111 DIGITAL TRUNKS
REGENERATE COMPLETED;
<reg-richt;
REG-RICHT;
H500: AMO RICHT STARTED
ADD-RICHT:CD,3,78,,
,0,
ALL,"BSN SIP ",,,
3,
,,,10,,,,,,10,,,0,NEUTRAL,NO,NO, ;
ADD-RICHT:LRTENEW,5,ALL,"GRANDSTREAM ",
8,150,,,
SUFDIAL,DIGITS,"DTMF MODE ",PP80,,,150,,YES,
NO,"",0,
NEUTRAL,NO,NO,NO,NO,NO,NO,NO,NO ;
ADD-RICHT:LRTENEW,1,ALL,"TELKOM ISDN ",
1,99,,,
FIX,DIGITS,"DTMF MODE ",PP300,,,99,,YES,
NO,"",0,
NEUTRAL,NO,NO,NO,NO,NO,NO,NO,NO ;
ADD-RICHT:LRTENEW,4,ALL,"TELKOM INTERNA ",
4,99,,,
FIX,DIGITS,"DTMF MODE ",PP300,,,99,,YES,
NO,"",0,
NEUTRAL,NO,NO,NO,NO,NO,NO,NO,NO ;
ADD-RICHT:LRTENEW,13,ALL,"NATIONAL HUGE ",
2,99,,,
FIX,DIGITS,"DTMF MODE ",PP300,,,99,,YES,
NO,"",0,
NEUTRAL,NO,NO,NO,NO,NO,NO,NO,NO ;
ADD-RICHT:LRTENEW,2,ALL,"HUGE ISDN ",
2&1,99,,,
FIX,DIGITS,"DTMF MODE ",PP300,,,99,,YES,
NO,"",0,
NEUTRAL,NO,NO,NO,NO,NO,NO,NO,NO ;
ADD-RICHT:LRTENEW,7,ALL,"VOIP*BRANCHES ",
7,220,,,
FIX,,"",PP300,,,220,,NO,
NO,"",0,
NEUTRAL,NO,NO,NO,NO,NO,NO,NO,NO ;
ADD-RICHT:LRTENEW,8,ALL,"VOIP USA ",
7,220,,,
FIX,,"",PP300,,,220,,NO,
NO,"",0,
NEUTRAL,NO,NO,NO,NO,NO,NO,NO,NO ;
ADD-RICHT:LRTENEW,9,ALL,"QUINTUM COD ",
7,220,,,
FIX,,"",PP300,,,220,,NO,
NO,"",0,
NEUTRAL,NO,NO,NO,NO,NO,NO,NO,NO ;
ADD-RICHT:LRTENEW,10,ALL,"VOIP WORLD ",
7,220,,,
FIX,,"",PP300,,,220,,NO,
NO,"",0,
NEUTRAL,NO,NO,NO,NO,NO,NO,NO,NO ;
ADD-RICHT:LRTENEW,11,ALL,"NATIONAL CALLS ",
1&2,99,,,
FIX,DIGITS,"DTMF MODE ",PP300,,,99,,YES,
NO,"",0,
NEUTRAL,NO,NO,NO,NO,NO,NO,NO,NO ;
ADD-RICHT:LRTENEW,12,ALL,"QUINTUM COD ",
7,220,,,
FIX,,"",PP300,,,220,,NO,
NO,"",0,
NEUTRAL,NO,NO,NO,NO,NO,NO,NO,NO ;

AMO-RICHT-111 TRUNK ROUTING
REGENERATE COMPLETED;
<reg-ldat;
REG-LDAT;
H500: AMO LDAT STARTED
ADD-LDAT:1,ALL,1,,1,1,1
,
,1,EMPTY,
WCHREG,
99,4,,,,
,,,
,,,,,;
ADD-LDAT:2,ALL,1,,2,1,1
,
,1,EMPTY,
WCHREG,
99,4,,,,
,,,
,,,,,;
ADD-LDAT:2,ALL,2,,1,1,1
,
AE,1,EMPTY,
WCHREG,
99,4,,,,
,,,
,,,,,;
ADD-LDAT:3,ALL,1,,3,2,1
,
,1,EMPTY,
WCHREG,
10,4,,,,
,,,
,,,,,;
ADD-LDAT:4,ALL,1,,4,1,1
,
,1,EMPTY,
WCHREG,
99,4,,,,
,,,
,,,,,;
ADD-LDAT:5,ALL,1,,8,3,1
,
,1,EMPTY,
WCHREG,
150,4,,,,
,,,
,,,,,;
ADD-LDAT:7,ALL,1,,7,1,1
,
,1,EMPTY,
WCHREG,
220,4,,,,
,,,
,,,,,;
ADD-LDAT:8,ALL,1,,7,4,1
,
,1,EMPTY,
WCHREG,
220,4,,,,
,,,
,,,,,;
ADD-LDAT:8,ALL,1,,7,5,1
,
,1,EMPTY,
WCHREG,
220,4,,,,
,,,
,,,,,;
ADD-LDAT:9,ALL,1,,7,5,1
,
,1,EMPTY,
WCHREG,
220,4,,,,
,,,
,,,,,;
ADD-LDAT:10,ALL,1,,7,6,10
,
,1,EMPTY,
WCHREG,
220,4,,,,
,,,
,,,,,;
ADD-LDAT:11,ALL,1,,2,1,1
,
AE,1,EMPTY,
WCHREG,
99,4,,,,
,,,
,,,,,;
ADD-LDAT:11,ALL,1,,1,1,1
,
CE,1,EMPTY,
WCHREG,
99,4,,,,
,,,
,,,,,;
ADD-LDAT:12,ALL,1,,7,1,1
,
,1,EMPTY,
WCHREG,
220,4,,,,
,,,
,,,,,;
ADD-LDAT:12,ALL,1,,7,7,1
,
,1,EMPTY,
WCHREG,
220,4,,,,
,,,
,,,,,;
ADD-LDAT:13,ALL,1,,2,1,1
,
,1,EMPTY,
WCHREG,
99,4,,,,
,,,
,,,,,;

AMO-LDAT -111 LCR-DIRECTIONS
REGENERATE COMPLETED;
<reg-knmat;
REG-KNMAT;
H500: AMO KNMAT STARTED

AMO-KNMAT-111 NODE DATA FOR NETWORKING
REGENERATE COMPLETED;
<reg-knfor;
REG-KNFOR;
H500: AMO KNFOR STARTED
ADD-KNFOR:10-11-76,ISDN,NATIONAL,,TRANSP,SEND1,SEND1,YES,IGNOR;

AMO-KNFOR-111 ADMINISTER OF NODE FORMAT TABLES
REGENERATE COMPLETED;
<reg-kndef;
REG-KNDEF;
H500: AMO KNDEF STARTED
ADD-KNDEF: 1- 11- 76,OWN , , , , ,EXT ,
, , , ,EXT , , , , ,
;
CHANGE-KNDEF: 1- 11- 76,,,,,,,,,,,,,,Y;
ADD-KNDEF: 1- 78- 80,FOREIGN, , , , ,EXT ,
, , , ,EXT , , , , ,
;

AMO-KNDEF-111 VIRTUAL NODES
REGENERATE COMPLETED;


AMO-ZAND -111 SYSTEM DATA
REGENERATE COMPLETED;
<dis-zand
TYPE = alldata;
DIS-ZAND:ALLDATA;
H500: AMO ZAND STARTED
GENERAL SYSTEM DATA:
====================
TRANSFER = EXTEND , ALERTN = YES ,
AUTHUP = TA ,
RNGBKTN = YES , TRANSINH = NO ,
NIGHT = TA ,
ITRFWD = YES , HOLDTN = MUSIC , ANATESIG = TONE ,
DSSLT = 15, CODTN = YES , CONFSUB = NO ,
DATEDIS = DDMM, CNTRYCD = 6 , RCLLT = NO ,
MELODY = 1, TRCD = , CPBLOWL = 80 ,
CPBUPPL = 100, CUTHRU1A = YES , PREDIA = YES ,
SIUANN = 2, CO = NO , COEXN = 0 ,
CBKNO = 5 , SEVDIG = NO , PNNO = 10-11 -76 ,
DISPMODE = MODE1, PNODECD = 808400, ROUTOPTP = YES ,
ROUTOPTD = NO , CALLOFF = YES , PARARING = YES ,
DSSDEST = YES , ONEPARTY = YES , MSGDELAY = NO ,
EXCOCO = YES , TRDGTPR = NO , COANN = YES ,
HOTDIAL = NO , TRANSTOG = YES , NOCFW = NO ,
HOLDHUNT = NO , POSTDDLY = YES , EXBUSYOV = YES ,
OVRMST = NO , OVRHUNT = NO , CONITPRO = YES ,
RECHUNT = NO , CALLACMP = NO ;

AMO-ZAND -111 SYSTEM DATA
DISPLAY COMPLETED;

<dis-feasu;
DIS-FEASU;
H500: AMO FEASU STARTED
ACTIVATED FEATURES

CRITM LDME SPDC SPDI HTVCE HTFAX HTDTE OVR
FRKN NIGHT COSXCD COSXKEY DCOSX COSXT COSXDP ICPTDID
HOTRCL DND VARCONF TRACE SNR RKNOVR CBK DSS
SPLIT ONHKTRNS PU SER DDTES RNG TRACCO EMRLS
SYNCANN CDRINH CDRIC CDROGNW CDROGTR LCRET POSTBUSY POSTFREE
RELOCATE VOICO HTNW PININT TIMEDREM ATTR ECFW CPS
INCPRIO CALOGOPT CDRE DIRCPCKP DCPA NCT CDRACC CLIP
MOBHFA

DEACTIVATED FEATURES

COSXATND RSVCO ISTR NOCHRG WTATND LEDSIGN VMSDP RELCON
RERING AUTOV EMOVR DCBB DCBNOA DISCHINH DISCHNW DISCHTR
PINNW XFBACALL XFBADIAL RCCB MLPP SMARTCRD SILMON
H02: THE FULL EXTENDED CALL DETAIL RECORDING (CDRE) IS ACTIVATED.

AMO-FEASU-111 CUSTOMER FEATURE LIST
DISPLAY COMPLETED;

 

[sbcsu]

On a glance the above looks good.
Can you go into the Assistant and start a trace there?
Have you done that before?
If not let me know.

If you have then you should setup a trace on the 2 circuits concerned at a quiet time, and try and complete the call that you want to go through.

 

[Iamnothere]

A friend suggested adding the following COS classmarks:
FWDNWK and FWDEXT

I assume these new classmarks are for the Transferring party's phone. I typically do not handle stations, so I assume you guys will know.

 

[Iamnothere]

Was this problem resolved? If so, please provide an update. There is now another system experiencing similar problems.

 

[JW22]

hello. No, still unresolved. Please let us know if you find anything relevant. tx

 

[sbcsu]

Can you go into the Assistant and start a trace there?
Have you done that before?
If not let me know.

If you have then you should setup a trace on the 2 circuits concerned at a quiet time, and try and complete the call that you want to go through.

 

[greatbarak]

hi everyone we have hipath 3800 but cant transfer trunk calls to any extension. we can not also call any trunk from our extensions. please any idea?