Shut down CDR on Avaya CM 5.2.1 1

[kgrubel]

Avaya Users:
I am running Avaya CM 5.2.1.
I am required to remove the Integratrak CDR buffer on CDR-1 and CDR-2.
What do I remove first to de-program the CDR Links so I do not get any alarms.
I have tried to remove ip-services page, CDR system Paramters, IP Node names.
Can anyone tell me what Order to remove stuff to shut down the CDR Links with any alarms?
Thanks, Kerry

 

[AvayaTier3]

From CM SAT:
busy cdr
change system cdr (blank out Primary and Secondary Format entries, submit)
change ip-services (blank out CDR1 and CDR2 entries)
change node-name (blank out node-name and ipaddress mapping, submit)
save translations

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

40 years Bell, AT&T, Lucent, Avaya
Tier 3 for 30 years and counting
[URL unfurl="true"]http://bshtele.com[/url]

 

[kgrubel]

Thanks for your help. I was able to remove the CDR information.
I did do print screens for when they want to put it back.
You know once they remove it, They will want it back again.
Kerry