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Shortcuts not working for users.

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cutiger93

Programmer
Jan 11, 2001
55
US
I have created shortcuts for some of my reports. Their is not an option to view them when I run the portal.

When I log in as an administrator they work so I know this has to be some type of security issue.

Crystal 10 Enterprise
IIS 6
Windows 2003



 
Problem: Shortcuts are showing up users but the abiltiy to view, schedule or look at history is not available.

I have been able to duplicate and resolve this issue.

You have to set the security on the report itself and not the shortcut. Once you set the security on the report, you can then also set the security on the shortcut.

Bottom line is that you have to have the security set at the report level and then the shortcut level.


 
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