Ship to Address ID

[jonbarr]

We have GP ver 6.00 and will shortly be upgrading to 7.5.

One problem we have is that in Debtor Cards the "Ship to Address ID" is always greyed out and cannot be changed. As our debtors frequently change their address details, we find this most inconvenient, and wonder if there is any way to get around this, or if the situation is any different in later versions ??

 

[jazgeek]

what screen are you in?

-----------
and they wonder why they call it Great Pains!

jaz

 

[jonbarr]

Thanks for your reply jazgeek,

Cards / Sales / Debtors / Debtor Adress Maintenance / Address ID

 

[winthropdc]

Please can you look to see if you are using a modified version of the window. There is no reason for the Ship To Address ID to be locked or disabled unless you are using VBA, Modifier or Field Level Security to lock/disable the field.

David Musgrave
Senior Development Consultant
MBS Services - Asia Pacific

Microsoft Business Solutions

http://www.microsoft.com/BusinessSolutions

Any views contained within are my personal views and
not necessarily Microsoft Business Solutions policy.
This posting is provided "AS IS" with no warranties,
and confers no rights.

 

[jonbarr]

Hi David,

The window "Debtor Maintenance" is headed ".Debtor Maintenance" and I understand the dot means it has been modified. However it seems to be the "Debtor Address Maintenance" window where we have the problem, and it has no dot. We are not using VBA or Modifier.

The "Address ID" field is the one greyed out, and the one we would like to be able to change. We are able to change the "Contact" and "Address" fields, but not the ID.

Can you tell us how to check the "Field Level Security" please. Thanks.

 

[jazgeek]

what do you get if you go to

cards>sales>debtors>addresses?



-----------
and they wonder why they call it Great Pains!

jaz

 

[jonbarr]

Hello Jaz
Sorry for the weekend delay.

I'm not sure what you are suggesting.
The windows open in the sequence
Cards>Sales>Debtors>"Address ID" which goes to the "Debtor Address Maintenance" window which is where we have our problem.
Someone here has suggested that this field cannot be changed because it would change the history of transactions. Could this be the answer ??
I thought that Card Debtor details were kept on table RM00102 and this should be able to be changed, whereas transaction History details would be stored on SOP30200.

 

[winthropdc]

If you are still on V6.00, then there was no Field Level Security from MBS. Did you purchase Omni Field Security for v6.0?

It is also possible that this is being changed by a dexterity customisation using triggers or an alternate window.

Maybe you should remove all third party products from the DYNAMICS.SET to test this theory.


David Musgrave
Senior Development Consultant
MBS Services - Asia Pacific

Microsoft Business Solutions

http://www.microsoft.com/BusinessSolutions

Any views contained within are my personal views and
not necessarily Microsoft Business Solutions policy.
This posting is provided "AS IS" with no warranties,
and confers no rights.

 

[jonbarr]

Hello jazgeek

we are not permitted to enter e-mail addresses on this forum in e-mail format but you can contact me at
john dot barraclough at domsalt dot co dot nz