Good afternoon I have a main table called Accounts with all company detail. I want to set up another table called Phone Calls to track how often a client is called and the results.
If in account we have company name how do I set up my phone calls table to share the data.
For instance if I place the first call to abc corp and I leave a message I would like the call table to track who the call was made to...what type of call it was and the result.
From a reporting perspective I want to set things up so I can analyze how many calls were made weekly, monthly all up and by company.
Of all calls how many resulted in voice mail how many left message how many scheduled apt etc.
Please if anyone can help it would be appreciated or please point me in the direction of another post that explains this better.
I hope I have phrased my question appropriately and thanks in advance for your help.
If in account we have company name how do I set up my phone calls table to share the data.
For instance if I place the first call to abc corp and I leave a message I would like the call table to track who the call was made to...what type of call it was and the result.
From a reporting perspective I want to set things up so I can analyze how many calls were made weekly, monthly all up and by company.
Of all calls how many resulted in voice mail how many left message how many scheduled apt etc.
Please if anyone can help it would be appreciated or please point me in the direction of another post that explains this better.
I hope I have phrased my question appropriately and thanks in advance for your help.