Session Variables not lasting

[Jami]

Hi all,
I have developed a members portion to a site using session variables once a member has logged in. I am using CFLock when writing these session variables as well as when the member logs out. One member is having a problem accessing all member pages. At the beginning of each page in the member section, I have the following check:

<cfif Not IsDefined(&quot;session.login&quot>
<cflocation url=&quot;/&quot;>
</cfif>

<cfif StructIsEmpty(session.login)>
<cflocation url=&quot;/&quot;>
</cfif>

Only certain pages in the member section are throwing him back to the home page of the site, although these CFIF statements should not be returning true for him.

In addition, under this same login, no other pc's are posing this problem and no other member seems to have this problem.

He has accessed these pages using AT&T at Home, MSN and IE. When he is on the same PC and goes through Opera 5, he does not have this problem.

Can anyone provide any ideas as to why this might be happening?

Thanks!!
Jami

 

[strantheman]

So you've researched the issue and found that one account has problems, but only when the user is using his home's PC. Logging in with the same account from other PCs does not produce the problem?

So you're saying you've been unable to duplicate the bug?

If you were able to duplicate, how did you do it? Is the problem only resulting from one PC? Are you able to get to this PC or is this a user/ customer that is telling you this on the phone or via email?

Hope we can help

 

[Jami]

Myself and several others have tried to duplicate the problem and we cannot. So, it is only from this user's home pc and again, does not occur from Opera 5. It is not a pc I can access, but I am speaking with the user both on the phone and via e-mail about this.

I don't understand how this could be happening. Any other ideas?

Thanks again..

 

[strantheman]

Tell him to get a big box and a gun, and then to put the computer in the box and then... sorry. Wish we could help, but my suggestion is to tell him you have the problem in hand, but for the time being to download MS IE 5.5 because your web site supports that browser fully and that it should remedy the problem.