Serial Number on a extension card

[teletomi]

Hi all

Is there any way to view the serial number of an extension card (analog extension card/ digital extension card) not removing it on the control unit..??

 

[IPGuru]

No

A Maintenance contract is essential, not a Luxury.
Do things on the cheap & it will cost you dear

 

[teletomi]

uuhhhh... surely... ?

 

[tlpeter]

Yes seriously.
You need to have a look on the card itself.
I would have seen it different too because the UCM issues with certain type of serials.


BAZINGA!

I'm not insane, my mother had me tested!

 

[telcoguy]

Yes you can, depending on the release though,
On a R9 system go to the web-interface,
Open the Ip Office Webmanager
then go to onboarding,
then "Get inventory file",
This will produce an XML file.
This file contains the serials of the boards, license keys, and a lot more.

 

[tlpeter]

If the inventory part works which it doesn't most of the time.


BAZINGA!

I'm not insane, my mother had me tested!

 

[teletomi]

But on the xml file doesn't include specfic location on the board which is defective rigth? But I guess I have to shutdown the control unit and pull out the board which is defective. Thanks alot for your help.

 

[AACon]

Last I checked (2 seconds ago), all the serial numbers are the same. My combo card has the same serial as my chassis. I don't think they embed that information into the hardware, only on a label.

-Austin
ACE: Implement IP Office

 

[Gunnaro]

Not recommended...but if it's a matter of life and death, you can unscrew the cover and gently move it backwards till you see the S/N label. (Make sure the grounding cable is securely fixed to the chassis...everyone does that, right?)

But don't you have a shipping document from your Distri or an invoice that is linked to this particular sale?
I put the S/N on the invoice for phones and parts when sent to the end user, so they can't screw me over with "Ebay-items".



Kind regards

Gunnar
__________________________________________________________________
Hippos have bad eyesight, but considering their weight, it’s hardly their problem

 

[teletomi]

@Gunnaro Yes I do. But there's many of them and I don't know which i which in my IPO. Thanks for the advice.
@AAcon Every card has it's own S/N that's for sure sticked on their boards. Not sure what number did you see.