Serial connection reset, protocol down?

[penguinroundup]

We just lost our frame-relay connection with one of our remote offices, when I do a show int, my ser1/0 shows as follows:

Serial1/0:0 is reset, line protocol is down

this serial interface has two sub-interfaces (one is down, presumabley because the main interface is down, and the other is currently turned off)

what does the "reset" mean, and is there anything I can do to get it back up? I've tried a "no shut", and we've also rebooted the router.

thanks!

 

[chieftan999]

You have checked your end. What about the far end?

Reamin positive. The affect on those around you will amaze.

 

[fynx]

can you post the output from
show int ser 1/0:0
and
show controllers ser 1/0

thanks

If everything is coming your way then you're in the wrong lane.

 

[penguinroundup]

thanks for the tips, it turned out that our ISP had a short in their wiring. I actually checked the other end of the connection first, then when that one came back OK, had our end checked.

thanks again!!