We have recently set our Definity G3 phone system up so that we have a person answering every call. Is their some way that we can set up a different number for faculty members or their families so that our operator dosen't have to answer their incomming calls. Every one does not have a DID number.
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Seperate calls
- Thread starter jdrake61
- Start date
To route calls to a range of 3XXX use you can write a vector as follows:
01 wait-time 2 secs hearing ringback
02 collect 4 digits after announcement 4321
"please enter ext. number..."
03 goto step if digits > 3999
04 goto step if digits < 3000
05 route-to digits with coverage y
06 stop
07 disconnect after announcement 4322
"sorry, this numbers not valid..."
08 stop
Steps 3 & 4 are there to stop callers getting through to a dialling tone and making fraud calls back out from the switch. You do not want to allow callers to dial only one digit or they can dial the ARS digit and dial out.
Hope this helps,
Ronnie
01 wait-time 2 secs hearing ringback
02 collect 4 digits after announcement 4321
"please enter ext. number..."
03 goto step if digits > 3999
04 goto step if digits < 3000
05 route-to digits with coverage y
06 stop
07 disconnect after announcement 4322
"sorry, this numbers not valid..."
08 stop
Steps 3 & 4 are there to stop callers getting through to a dialling tone and making fraud calls back out from the switch. You do not want to allow callers to dial only one digit or they can dial the ARS digit and dial out.
Hope this helps,
Ronnie
- Thread starter
- #3
Ok.
First you need a DID number.
You make this a VDN.
add vdn 1111.
In the VDN you put the Vector number for the vector which has the above code.
You also have to record the announcements.
"disp feat" will show you the feature access code for recording the announcements.
Any other questions pst here.
Ronnie
First you need a DID number.
You make this a VDN.
add vdn 1111.
In the VDN you put the Vector number for the vector which has the above code.
You also have to record the announcements.
"disp feat" will show you the feature access code for recording the announcements.
Any other questions pst here.
Ronnie
- Status
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